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Error with Arena 5.1.3

Posted: Tue Jan 31, 2017 20:59
by malo
Hallo there !

well i have a question i just dl last reso version and when i run the soft to install it, i have this message : i

c:/program files (x86)quicktime/qtsystem/dxvwindows.qtx)
an error just happened with your already existing file's shift. delete file failed, code 5 , refused acces ..

mmh does that means that i should uninstal previous resolume version before trying to install the new one ?

Re: Error with Arena 5.3

Posted: Wed Feb 01, 2017 11:16
by Zoltán
try to run the installer as Administrator, and/or rename the file that can't be overwritten manually.

Re: Error with Arena 5.3

Posted: Fri Feb 03, 2017 10:15
by Joris
It looks like it just has problems deleting the previous version of the DXV codec. We haven't updated the codec, so it should be safe to ignore.

We'll take a look if we can make that error go away. Which version of Windows are you running?

Re: Error with Arena 5.1.3

Posted: Thu Feb 16, 2017 15:25
by Christoph
i experience the same error message with windows 10 home - ignoring it seems to work for me

Re: Error with Arena 5.1.3

Posted: Fri Feb 17, 2017 16:28
by HI5
Alos had the error on my win10 maschine and successfully ignored it.