Second display output doesn't work on PC with usb-c to VGA adaptor

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erato-t
Met Resolume in a bar the other day
Posts: 5
Joined: Sat May 30, 2020 10:31

Second display output doesn't work on PC with usb-c to VGA adaptor

Post by erato-t »

Hi there.
I'm using Resolume Arena 5.0 on a Dell laptop with NVIDIA Geforce 1650 card on.
I have connected a VGA projector using the Dell DA300 USB-C to VGA adaptor and have extended the displayes.
Resolume sees the second display but doesn't give any image out. And on advanced mode, display 2 has 0x0 size.
Can you tell me what this is about?
I have had issues with second display before and moved the second display to the left of the first display, which fixed the bug. In this case, this fix doesn't do the job.

Thanks!
Erato

Zoltán
Team Resolume
Posts: 4550
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Second display output doesn't work on PC with usb-c to VGA adaptor

Post by Zoltán »

Is windows able to use the display properly?
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

erato-t
Met Resolume in a bar the other day
Posts: 5
Joined: Sat May 30, 2020 10:31

Re: Second display output doesn't work on PC with usb-c to VGA adaptor

Post by erato-t »

Hi Zoltan,
thanks for your help. Yes, windows sees the display on extended mode and I can drag windows. VLC plays on full screen on the projector etc..
Any clues please??

Zoltán
Team Resolume
Posts: 4550
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Second display output doesn't work on PC with usb-c to VGA adaptor

Post by Zoltán »

Weird, it's possible that the adapter doesn't support hardware acceleration...

Do you have the latest 5.1.4 Resolume release, and the latest nvidia drivers?
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

erato-t
Met Resolume in a bar the other day
Posts: 5
Joined: Sat May 30, 2020 10:31

Re: Second display output doesn't work on PC with usb-c to VGA adaptor

Post by erato-t »

No, I have 5.0.0, but I updated the nvidia drivers. The adaptor is the round one, has an hdmi output as well. I will check with an hdmi, see if it has the same problem.

Zoltán
Team Resolume
Posts: 4550
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Second display output doesn't work on PC with usb-c to VGA adaptor

Post by Zoltán »

Please update to the latest 5.1.4 or 5.1.3 from the bottom of our download page ;)
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

erato-t
Met Resolume in a bar the other day
Posts: 5
Joined: Sat May 30, 2020 10:31

Re: Second display output doesn't work on PC with usb-c to VGA adaptor

Post by erato-t »

Hi Zoltan, can I ask you something random. I'm trying to connect to your site to get your sequencer and I'm having a lot of safety issues with your address. Also, trying to put a password but can't register, it says password too weak all the time.
Any more direct way to buy this?
Thanks

Zoltán
Team Resolume
Posts: 4550
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Second display output doesn't work on PC with usb-c to VGA adaptor

Post by Zoltán »

Yeah, chrome...
Sent you a mail ;)
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

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