View serial number

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Pack-Bobb
Met Resolume in a bar the other day
Posts: 1
Joined: Fri Sep 30, 2016 17:31

View serial number

Post by Pack-Bobb »

Hello,

Is there a way to view my serial number within Resolume? When I go to the registration section I have the option to deregister my device but the serial number section is blank.

Thanks!

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: View serial number

Post by Zoltán »

log in to your account http://resolume.com/shop/account.php
you should see your registration keys there
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
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hakkiro
Met Resolume in a bar the other day
Posts: 9
Joined: Tue Dec 11, 2018 20:31
Location: London, UK

Re: View serial number

Post by hakkiro »

Hi !

I have a more involved challenge :

I administer 6 Resolume machines which were set up by a person who is no longer available for comments.

Each of the 6 machines runs a Resolume instance which was once registered using one of the 6 serial numbers listed in my online account.
Whilst I can see all of my 6 serial numbers in the online account, there's no way of knowing which machine has been registered with which serail number.

Thus :
Is there a way, using each individual machine, to find out which serial number was used to register the Resolume instance running on it ?

Please advise.

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: View serial number

Post by Zoltán »

hakkiro wrote: Tue Dec 11, 2018 20:40 Is there a way, using each individual machine, to find out which serial number was used to register the Resolume instance running on it ?
There is, but only with Resolume 6 licenses. You should see your registered machine names below your Resolume 6 license.

With earlier versions it's not possible to see in your account which serial number is assigned to a specific machine.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

hakkiro
Met Resolume in a bar the other day
Posts: 9
Joined: Tue Dec 11, 2018 20:31
Location: London, UK

Re: View serial number

Post by hakkiro »

Zoltán wrote: Tue Dec 11, 2018 21:27 There is, but only with Resolume 6 licenses. You should see your registered machine names below your Resolume 6 license.
With earlier versions it's not possible to see in your account which serial number is assigned to a specific machine.
Thanks, but that is not exactly what I'm asking about.

BTW : All 6 machines run pre-v6 Arenas (v5.0.1) and Avenues (v4.5.1).
Thus : I don't expect to find 'Machine ID per Serial Number' info in my online control panel.

I am hoping there's a way to find out/display the serial number on each actual machine which runs each instance.

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: View serial number

Post by Zoltán »

The serial numbers can't be shown on your machine unfortunately.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

hakkiro
Met Resolume in a bar the other day
Posts: 9
Joined: Tue Dec 11, 2018 20:31
Location: London, UK

Re: View serial number

Post by hakkiro »

Zoltán wrote: Tue Dec 11, 2018 22:08 The serial numbers can't be shown on your machine unfortunately.
Pity :(

Thanks for clarifying, though.
Windows 10 Pro machines | NVIDIA cards

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