30 Day License Limit => installation killer

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efferao
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Re: 30 Day License Limit => installation killer

Post by efferao »

totally agreeing with OP, we do many installations and often the location is not even connected to the internet, for an infinity of possible reasons we don't have control over.
I honestly don't feel that the 30 days system is fair to a lot of your customers, compared to a minority that has problems with the current licensing system, also counting these problems can be avoided by recording and tracking the licenses they have, which is something we should all do as professionals.

Cosmiclab
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Re: 30 Day License Limit => installation killer

Post by Cosmiclab »

To make offline licence management even more of a challenge, it looks like we also need to travel back in time 4.7 million years!
:o
20180219_145855.jpg

PERCYJOSEPH
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Re: 30 Day License Limit => installation killer

Post by PERCYJOSEPH »

Finally what i feared has happened. I used Resolume 6 yesterday and without any internet connection and today when I wanted to download a few files from the net so i connected internet and download those files from motionloops. now just the check those files i open Resolume Arena 6 and found my licence gone and the resolume text and sound start coming. Just imagine if i am taking my machine for a show and if this happens there. what will i do. you said you need to connect internet to keep the licence alive but in my case it got dead. This is tragedy

PERCYJOSEPH
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Re: 30 Day License Limit => installation killer

Post by PERCYJOSEPH »

such message like the one cosmiclab has shown has never ever seen on my machine.

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Arvol
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Re: 30 Day License Limit => installation killer

Post by Arvol »

PERCYJOSEPH wrote:Finally what i feared has happened. I used Resolume 6 yesterday and without any internet connection and today when I wanted to download a few files from the net so i connected internet and download those files from motionloops. now just the check those files i open Resolume Arena 6 and found my licence gone and the resolume text and sound start coming. Just imagine if i am taking my machine for a show and if this happens there. what will i do. you said you need to connect internet to keep the licence alive but in my case it got dead. This is tragedy
This doesn't sound right at all!
Have you emailed Resolume about this? You might have something else going on.

PERCYJOSEPH
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Re: 30 Day License Limit => installation killer

Post by PERCYJOSEPH »

but it is the fact. I had to log in to our account and delete all the registration and redo the process again. It might be strange but it has happened. lets wait for the next occurrence.

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Arvol
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Re: 30 Day License Limit => installation killer

Post by Arvol »

PERCYJOSEPH wrote:but it is the fact. I had to log in to our account and delete all the registration and redo the process again. It might be strange but it has happened. lets wait for the next occurrence.
Did you email Resolume on this?

PERCYJOSEPH
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Re: 30 Day License Limit => installation killer

Post by PERCYJOSEPH »

oh no arvol. the problem got solved temporarily and i got busy with the next project. used this forum instead as similar people with the same issues can also respond. somewhere the new resolume 6 needs a lot more fixes to make it a rock like software where we are confident enough to carry it.

garedunord.ch
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Re: 30 Day License Limit => installation killer

Post by garedunord.ch »

Are there any news here? Any solution (Dongle,...) coming in the near future?

It's pretty annoying to renew registration every month and it's always a few days after 30-day-period when you need this software right now... :roll:
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Zoltán
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Re: 30 Day License Limit => installation killer

Post by Zoltán »

garedunord.ch wrote: Wed Feb 20, 2019 14:34 Are there any news here? Any solution (Dongle,...) coming in the near future?
We're looking into the possible solutions.
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