Resolume crashed

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jazzyrice
Met Resolume in a bar the other day
Posts: 12
Joined: Mon Jan 09, 2023 17:38

Avenue 7.15 Crashes

Post by jazzyrice »

Hey Resolume Forum.

I've just purchased a license after using the trial but when I come to play the videos Resoume Avenue just crashes. Sometimes it will play for 30 seconds before bombing out. I just downloaded it yesterday so it's the most up to date version.

It's using about 4 layers. One shape as a mask and 3 mov files.
It's also using external FFT (VB Audio Voicemeeter) to change some variables.

I don't have the best spec PC (Windows) - I've got it set to 720p.
It doesn't hit any limits when playing.

3.6GHz i5 8600K
16GB Memory
Sapphire Radeon RX 580 8 GB

Is there anything I can do to try and diagnose the issue?

Cheers.
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Zoltán
Team Resolume
Posts: 7114
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Avenue 7.15 Crashes

Post by Zoltán »

Thanks for the crash report,
Looks like the GPU driver crashes.
Try going back a few versions with the AMD GPU driver to something form 2022.
You can also try disabling DMA textures in the Resolume video preferences.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
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jazzyrice
Met Resolume in a bar the other day
Posts: 12
Joined: Mon Jan 09, 2023 17:38

Re: Avenue 7.15 Crashes

Post by jazzyrice »

I reverted the drivers back to 2022 and turned off DMA Textures but I still have issues. I sent a couple of reports in.
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Zoltán
Team Resolume
Posts: 7114
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Avenue 7.15 Crashes

Post by Zoltán »

Thanks still the same reports.

You have Driver Version: 4.1.0 Core Profile Context 23.4.2.221025 that's from 2023.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
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jazzyrice
Met Resolume in a bar the other day
Posts: 12
Joined: Mon Jan 09, 2023 17:38

Re: Avenue 7.15 Crashes

Post by jazzyrice »

I'm not sure what that relates to. See the attached image of the RX 580 drivers.
Attachments
2023-05-10 10_39_41-Window.png
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jazzyrice
Met Resolume in a bar the other day
Posts: 12
Joined: Mon Jan 09, 2023 17:38

Re: Avenue 7.15 Crashes

Post by jazzyrice »

Hi Zoltán,

I uninstalled all Radeon drivers and software, rebooted and reinstalled with the 2022 Q4 again and it might be working ok now.

I'll let you know if I have any more problems with it.

Cheers.
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jazzyrice
Met Resolume in a bar the other day
Posts: 12
Joined: Mon Jan 09, 2023 17:38

Resolume crashed

Post by jazzyrice »

Sorry to be vague, I don't know what happened. I was doing a set I've done before with no problems. What happens to the error file sent? Does someone come back to me?
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cosmowe
Knows Resolume better than the devs
Posts: 1599
Joined: Fri Mar 25, 2011 10:27
Location: cologne // germany

Re: Resolume crashed

Post by cosmowe »

normally someone of the team will write you back, yes.
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Zoltán
Team Resolume
Posts: 7114
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Resolume crashed

Post by Zoltán »

Try going back with your AMD drivers to something from middle of last year.
Disabling the DMA textures in Resolume Video preferences could also help.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
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jazzyrice
Met Resolume in a bar the other day
Posts: 12
Joined: Mon Jan 09, 2023 17:38

Re: Resolume crashed

Post by jazzyrice »

DMA is forced off and the drivers are the latest 2022 drivers as setup from my previous post:
viewtopic.php?t=22408

Is there anything in the crash report that could help me?
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