Resolume Forum

I have resolume 7.3.2 and i crashes at startup and gives me a bug report. i have reported the problem but i did not get an aswer,

I will atatch here the error log if somebody could help me please.

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Resolume Arena 7.3.2 74029 built 19 February 2021
Log started: 24 Feb 2021 6:34:55pm

[2021-02-24T18:34:55.191+02:00] INFO: Logging has started
[2021-02-24T18:34:55.200+02:00] INFO: Ensuring Nvidia profile correctness
[2021-02-24T18:34:55.477+02:00] INFO: Nvidia profile setup finished successfully
[2021-02-24T18:34:55.482+02:00] INFO: Prepare for shutdown
[2021-02-24T18:34:55.488+02:00] INFO: Force Stop Recording
[2021-02-24T18:34:55.494+02:00] INFO: Composition Prepare for Shutdown
[2021-02-24T18:34:55.498+02:00] INFO: ***
[2021-02-24T18:34:55.504+02:00] INFO: Shutdown sequence started
[2021-02-24T18:34:55.509+02:00] INFO: Shutdown sequence triggered because another instance is already running or OpenGL 4.1 is not supported

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Resolume Arena 7.3.2 74029 built 19 February 2021
Log started: 24 Feb 2021 6:34:59pm

[2021-02-24T18:34:59.477+02:00] INFO: Logging has started
[2021-02-24T18:34:59.487+02:00] INFO: Ensuring Nvidia profile correctness
[2021-02-24T18:34:59.724+02:00] INFO: Failed adding application Resolume Arena/Arena.exe to custom nvidia profile, it's probably already present
[2021-02-24T18:34:59.728+02:00] INFO: Nvidia profile setup finished successfully
[2021-02-24T18:34:59.752+02:00] INFO: Initializing application. Command Line:
[2021-02-24T18:34:59.756+02:00] INFO: Initialise JuceResapiApp
[2021-02-24T18:34:59.761+02:00] INFO: Initialise ResApi
[2021-02-24T18:34:59.765+02:00] INFO: Initializing Resapi
[2021-02-24T18:34:59.787+02:00] INFO: Created ParamCollection
[2021-02-24T18:34:59.791+02:00] INFO: Created TaskManager with 6 threads.
[2021-02-24T18:34:59.796+02:00] INFO: Created InputController
[2021-02-24T18:34:59.801+02:00] INFO: Created DeviceChangeDetector
[2021-02-24T18:34:59.806+02:00] INFO: Creating VideoFormatManager
[2021-02-24T18:34:59.810+02:00] INFO: Registering basic formats
[2021-02-24T18:34:59.817+02:00] INFO: Registered 4 formats
[2021-02-24T18:34:59.821+02:00] INFO: Created VideoFormatManager
[2021-02-24T18:34:59.830+02:00] INFO: DeckLink driver version: 11.4.1
[2021-02-24T18:34:59.854+02:00] INFO: Filtered out DirectShow capture input device: Datapath VisionLC-HD Video 01 (DirectShow_\\?\root#media#0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\dgc133video@0_Datapath VisionLC-HD Video 01)
[2021-02-24T18:34:59.859+02:00] INFO: Filtered out DirectShow capture input device: Decklink Video Capture (DirectShow__Decklink Video Capture)
[2021-02-24T18:34:59.887+02:00] INFO: Creating DisplayCollection
[2021-02-24T18:34:59.900+02:00] INFO: Created DisplayCollection
[2021-02-24T18:34:59.905+02:00] INFO: Successfully setup Resapi.
[2021-02-24T18:34:59.909+02:00] INFO: Initializing Resapi graphics
[2021-02-24T18:34:59.914+02:00] INFO: First time OpenGL usage, initializing extensions.
[2021-02-24T18:34:59.918+02:00] INFO: Registering window class.
[2021-02-24T18:34:59.923+02:00] INFO: Successfully registered window class.

Happening on occasion for me and others as well. They are working on it

I have solved it for me, i did 2 things:
1: Updated display drivers, wich did nothing for me
2: Updated windiws to the latest version and this solved my problem.

But i am couriouse what happened and why did i get that schreen.

Glad you got your system sorted.

Can't find your crash report in the mails.
Which email address did you use when you submitted the crash report?

I am having the same problems, constant crashing on start up and I cant even play one loop. I have updated to the latest windows and updated my graphics card too but this has not helped.
Would love some support from Resolume over this is, as we all have paid a lot for this software!
Seb

SebliminalUk wrote: ↑Sun Apr 18, 2021 15:49 I am having the same problems, constant crashing on start up and I cant even play one loop. I have updated to the latest windows and updated my graphics card too but this has not helped.
Would love some support from Resolume over this is, as we all have paid a lot for this software!
Seb

The report you sent says the crash happens in the nvidia driver.
Try the last Studio driver version instead of the game ready.

Zoltán wrote: ↑Mon Apr 19, 2021 07:32 SebliminalUk wrote: ↑Sun Apr 18, 2021 15:49
I am having the same problems, constant crashing on start up and I cant even play one loop. I have updated to the latest windows and updated my graphics card too but this has not helped.
Would love some support from Resolume over this is, as we all have paid a lot for this software!
Seb
The report you sent says the crash happens in the nvidia driver.
Try the last Studio driver version instead of the game ready.

Thank you resolume team, this has made it work, but I am now getting major FPM drop when I try to record out to spout! Why is this and is there any way I can get spout to run at peak, or should I try to record my show via a OBS?

Is OBS and Resolume both running on the same GPU?

Same exact issue for me, but I am on a Mac.
I tried deleting the prefs, didn't work. It was working fine yesterday, but today just crashes non stop and I can't open the app. It's frightening
Attaching my computer stats as a screen shot.