Wire - Clock Example crashing

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IRellaXI
Is taking Resolume on a second date
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Wire - Clock Example crashing

Post by IRellaXI »

I tried open the Clock Example in Wire but got only crash without info, please fix it)
Latest Demo version Wire

IRellaXI
Is taking Resolume on a second date
Posts: 17
Joined: Wed Jan 01, 2020 20:28

Re: Wire - Clock Example crashing

Post by IRellaXI »

Also i trying add any params from library to my project and they crashing Wire too :|
Windows 10 21H1

Zoltán
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Re: Wire - Clock Example crashing

Post by Zoltán »

Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
https://resolume.com/support/en/reporti ... rt-a-crash
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you ;)
Thanks!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

IRellaXI
Is taking Resolume on a second date
Posts: 17
Joined: Wed Jan 01, 2020 20:28

Re: Wire - Clock Example crashing

Post by IRellaXI »

Zoltán wrote: Wed Jun 30, 2021 11:54 Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
https://resolume.com/support/en/reporti ... rt-a-crash
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you ;)
Thanks!
Only Resolume Arena sends to me the crash reporter dialog but Wire no.
I recorded 2 videos with my problems:
Clock Example:
phpBB [video]

Library:
phpBB [video]

Zoltán
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Re: Wire - Clock Example crashing

Post by Zoltán »

Hmm, that's quite weird, that the reporter doesn't show up.

Can you check the windows event logs, maybe that has an entry from around the time of the crash?

Which GPU do you have and which driver version?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

IRellaXI
Is taking Resolume on a second date
Posts: 17
Joined: Wed Jan 01, 2020 20:28

Re: Wire - Clock Example crashing

Post by IRellaXI »

Zoltán wrote: Tue Jul 06, 2021 14:31 Hmm, that's quite weird, that the reporter doesn't show up.

Can you check the windows event logs, maybe that has an entry from around the time of the crash?

Which GPU do you have and which driver version?
In the Windows event logs i have 1 error with video_source.dll

Code: Select all

Wire.exe 
2021.2.8.8532 
60da3119 
video_source.dll 
0.0.0.0 
60da2f21 
c0000409 
0000000000283bc1 
418c 
01d772a7625e20d7 
C:\Program Files\Resolume Wire\Wire.exe 
C:\ProgramData\Resolume\nodes\wire\video_source.dll 
9bcf1fae-0854-4f43-a7a4-3ec6419a56db 
My GPU: GTX 1660 Ti / Game Ready Driver: 471.11

Today i tried launch Wire at 2 laptops.
With (ASUS GTX 1060 / Game Ready Driver: 471.11) works ok
With (MSI RTX 2060 / Game Ready Driver: 471.11) crashing

Zoltán
Team Resolume
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Re: Wire - Clock Example crashing

Post by Zoltán »

Could be one of the fonts you have installed causing issues.
Does Resolume Arena/Avenue work fine?
If so, can you try a Text animator Source in Arena, and try the fonts you have installed?
If it all works, please send the Arena log file via the feedback tab in preferences!
Thanks!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

IRellaXI
Is taking Resolume on a second date
Posts: 17
Joined: Wed Jan 01, 2020 20:28

Re: Wire - Clock Example crashing

Post by IRellaXI »

Zoltán wrote: Thu Jul 08, 2021 10:33 Could be one of the fonts you have installed causing issues.
Does Resolume Arena/Avenue work fine?
If so, can you try a Text animator Source in Arena, and try the fonts you have installed?
If it all works, please send the Arena log file via the feedback tab in preferences!
Thanks!
Maybe. Because i have 8.3k fonts what added few years ago. More of them have been downloaded with pack.
Resolume Arena works without crashes with my fonts pack at my PC and 4 laptops.
I checked few first and last fonts by name in Resolume Arena but didn't got a crash, for this need spend too much time without key (down/up) binds.
I sent the log file.

Zoltán
Team Resolume
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Location: Székesfehérvár, Hungary

Re: Wire - Clock Example crashing

Post by Zoltán »

Thanks, got the log.
Arena doesn't seem to have issues with the fonts in the log.

Can you try making a new patch in Wire, and place the Text renderer node?
Does that crash too?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

IRellaXI
Is taking Resolume on a second date
Posts: 17
Joined: Wed Jan 01, 2020 20:28

Re: Wire - Clock Example crashing

Post by IRellaXI »

Zoltán wrote: Tue Jul 13, 2021 11:10 Thanks, got the log.
Arena doesn't seem to have issues with the fonts in the log.

Can you try making a new patch in Wire, and place the Text renderer node?
Does that crash too?
Yes, i showed it in the 2nd video (0:19 timecode)

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