Resolume crashed

[Zoltán]

try an older driver

[jazzyrice]

I have just tried the legacy drivers available from AMD. Still crashing.
The specs meet the minimum. It's running at 720p and I'm not doing anything wild.
Is there anything in the logs?

[Zoltán]

atio6axx crashes, doesn't say why.
If you check the Windows event logs, does it have entries from about the time of the crash?

[jazzyrice]

Still crashing. I uninstalled all AMD software and installed the oldest Radeon RX 580 drivers I could get - see attached.

Please help, I spent a lot of money on the software and I was hoping to use it live now to pay for it.

[Zoltán]

It's still the same crash in atio6axx, that's the AMD driver.
What does the windows event log say about the crash?

[jazzyrice]

This is all I get.

[jazzyrice]

I would like to try it on a friends Mac for testing, is it ok to deactivate this Windows and reactivate the Mac version? Can I switch it back if needed?

[Zoltán]

Yes, the licenses can be moved to new machines any time with a working internet connection.
You can do the transfer yourself very easily.
Just connect your machine to the Internet and open Resolume Preferences.
Select the Registration tab.
To unregister press the unregister button, and on the new machine in the same tab
enter your serial to register and click register button.

You can find our article describing the process more in depth here: https://resolume.com/support/en/registering