Resolume Forum

Is Quicktime installed on your win 7?

Hello Friend!
Thanks for the answer.

Yes, quicktime is installed on the Windows 7 computer.
I did several tests:
with and without quicktime installed
another codec pack (k-lite codecs)
different versions of Resolume Arena

I also tried on another Windows 7 computer in a clean install. The same thing happens.

Are you trying to use DXV encoded video files with uncompressed audio?

I dont know
I only know that the same files work on Windows 10 and Windows 7 not, regardless of the version of Resolume and the installed codecs.

Uploaded one file, if you want check...

https://www39.zippyshare.com/v/eulC6V4j/file.html

This is mp4.
Try converting it to DXV with uncompressed audio

Why in Windows 10 computer works correctly?

The same file (.mp4)

spawnfelipe wrote: Fri Jul 17, 2020 04:00 Why in Windows 10 computer works correctly?

Windows 7 is an old operating system, not supported by Microsoft any more, Windows 10 is. Resolume uses the OS playback capabilities to play back codecs which are not supported natively, looks like that breaks for your file.

Try encoding your mp4 to DXV with Alley on your win10, and use that file to win 7.

Ok Zoltan. Thanks for the immediate support!

I will follow as directed.

Hugs directly from Brazil.

Cya.