Page 2 of 2

Re: Deltacast capture device crashes Resolume

Posted: Tue Oct 31, 2023 12:11
by Zoltán
Thanks, looks like the same crash in the drivers.
Have you tried to contact Deltacast yet?
What does the windows event logs say about the crash?

Re: Deltacast capture device crashes Resolume

Posted: Wed Nov 01, 2023 09:12
by Warspite
Event log does not create any record for this crash.
This cards are not direct purchase from Deltacast. Just some B-stock. So support was very limited for me.

I was curious how this cards perform and compare with other brands. They run just fine in OBS and vMix, latency seems on par+- with other brands like Blackmagic and Aja. 8 inputs are available in HD-SDI, 4 as 3G-SDI. So i will keep them.
This problem does not seem like something very big and fundamental what can be resolved only with direct SDK support. Maybe different method to release device is available.

Re: Deltacast capture device crashes Resolume

Posted: Wed Nov 08, 2023 10:40
by Zoltán
Interesting.
Have you tried the 6.16.01 Deltacast drivers yet?

Re: Deltacast capture device crashes Resolume

Posted: Thu Nov 09, 2023 11:13
by Warspite
Tested with 6.18 and 6.19 only. They are newer than 6.16, so must contain bugfixes from 6.16.
Or only this specific version works?

Re: Deltacast capture device crashes Resolume

Posted: Thu Nov 09, 2023 13:39
by Zoltán
Could you try the 7.18.1 Resolume release?
We fixed some capture issues with it for windows 11.

Re: Deltacast capture device crashes Resolume

Posted: Sat Dec 28, 2024 13:41
by Warspite
Keeps crashing on the newest version.

Re: Deltacast capture device crashes Resolume

Posted: Wed Jan 08, 2025 10:39
by Zoltán
Please contact us on mail@resolume.com from the email address you used to submit the crash report.
Thanks!

Re: Deltacast capture device crashes Resolume

Posted: Mon Jan 20, 2025 12:44
by DanielReene
Hello,

I am experiencing the same issue. Latest DeltaCast DirectShow drivers 3.10.6 & Latest Resolme 7.22.3.

Re: Deltacast capture device crashes Resolume

Posted: Wed Feb 05, 2025 11:53
by Zoltán
Were you able to submit the crash report?