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Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 17:04
by Aira
Solve my problem and teach me all of the software, and then we can talk about phone numbers.
This is what I have:
One friend told me that it should switch automatically to the higher-end card when necessary, but obviously it is not doing that. How do I do it manually? I'd ask my friends but unfortunately I'm in the USA right now visiting family and they have never heard of a graphics card before (or a VJ, for that matter).
Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 17:40
by Joris
Your laptop has two GPUs, but on some laptops it doesn't do the switching correctly. If you right click on the Resolume shortcut, you can force it to use the NVidia card as the default graphic card for Resolume.
Let me know if that works for you.
Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 18:02
by Aira
OK, I right-clicked and forced the high-performance NVIDIA one. First I tried windowed, and it worked fine, as before. Then I tried fullscreen, and the whole program froze. I had to ctrl+alt+del and use the task manager to force-close Resolume. Then when it opened again, the fullscreen was again on my computer monitor and I was able to ctrl+shift+d to close it. Tried it a few times, still the same result. Any new ideas?
If I can't get Resolume to work on this computer I'm going to have a nervous breakdown. I spent all my savings on this thing specifically because it was supposed to be a good computer for this sort of work. My VJ friend looked at the system specs and said he'd be jealous of my computer because it's so much better than his, which he's been running Resolume on without difficulty for ages.
Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 19:30
by Joris
Can you mail us your phone number? Ehm. I mean log file.
Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 20:13
by Aira
Good thing you corrected yourself there. I started typing my phone number, then re-read your post, deleted it and put in my log file instead. Anyway, it's sent now!
Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 20:39
by NexusVisions
you can change your configuration and tell you computer which GPU use with the program, just go to Nvidia configuration and change the settings for this particular program.
http://www.nvidia.com/object/performance_group.html
Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 22:22
by Aira
Aha, I figured out why it was on screen one again the second time - I forgot to open the program with the NVIDIA card after it crashed. So I tried it again - first time it crashed like before, but I force-closed it and re-opened using the NVIDIA and everything is suddenly working fine. I'm not sure why it crashes when I first open it, and I'd like to be able to fix that, but at least I have a functional work-around for now. (Open once, crashes, force close, reopen, profit.)
Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 22:35
by NexusVisions
Aira wrote:Aha, I figured out why it was on screen one again the second time - I forgot to open the program with the NVIDIA card after it crashed. So I tried it again - first time it crashed like before, but I force-closed it and re-opened using the NVIDIA and everything is suddenly working fine. I'm not sure why it crashes when I first open it, and I'd like to be able to fix that, but at least I have a functional work-around for now. (Open once, crashes, force close, reopen, profit.)
just change your settings on Nvidia CONTROL PANEL, change on program configuration/resolume/ Nvidia high performance GPU, so everytime you open resolume it changes to your high performance gpu...or make your computer just to work with the high performance gpu always.
Re: Frozen on second screen output
Posted: Mon Jul 02, 2012 23:22
by Aira
Yes, I did that. That's no longer the problem. The problem is that when I select fullscreen output to the second screen, the whole program crashes. When I force-close it and re-open, it works fine, but that initial opening still causes it to crash, and since I don't keep it connected to a second screen all the time, I'll have to go through that every time until I can figure out what causes the crash to begin with.
Re: Frozen on second screen output
Posted: Tue Jul 03, 2012 09:02
by Joris
I'm a bit rusty on how this works with NVidia. Does the right click method set the NVidia as the default GPU for that app, or is it just applied for that launch of the app? In any case, it's a good idea to follow NexusVisions' advice and set it via the Control Panel as well.
If it continues crashing, it's really best to contact us with your logfile, otherwise we have to guess at what's going on.