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Windows 8 (64bit) arena/avenue 4 startup problem
Posted: Thu Aug 29, 2013 16:08
by Dorus
Hi guys,
I'm experiencing a problems when starting up resolume arena or avenue 4 on windows 8 64 bit. The logo appears but stays there with a white background. This keeps on going, it doesn't respond. This is happening from the first time that i start up resolume after install, so it cannot be the composition files that have to be resetted to default. I tried uninstalling and installing different subversions of arena and avenue 4, but i get the same result. On windows 7 i had no issues. Anyone knows a solution or is experiencing the same thing ?
Thx a bunch!
Re: Windows 8 (64bit) arena/avenue 4 startup problem
Posted: Thu Aug 29, 2013 23:22
by LXConcepts
try running it in compatibility mode for windows 7
windows 8 has problems with pretty much every piece of software that wasn't written for windows 8
Re: Windows 8 (64bit) arena/avenue 4 startup problem
Posted: Fri Aug 30, 2013 07:48
by Dorus
I tried but i get the same result. When i do a compatability test in w8, it says it should run in windows xp (service pack 3). I tried this compatibilaty mode but it also doesnt work..
Damn you windows8!
Re: Windows 8 (64bit) arena/avenue 4 startup problem
Posted: Sun Sep 01, 2013 22:17
by Electroguepard
Try to force the second output even you have no second screen connected.
Re: Windows 8 (64bit) arena/avenue 4 startup problem
Posted: Fri Sep 06, 2013 10:18
by Joris
For questions like these, it's best to contact us directly. Check the FAQ for which files to send where:
http://resolume.com/support/
Oh no! Resolume won't start anymore!
Go to the Resolume application folder. Move the config.xml file, move your compositions, disconnect all devices and try to start again. This will force Resolume to start with the default comp and preferences. If you're still having trouble, please send your log file to
mail@resolume.com
So where do I find the log files?
Compositions and config.xml:
MAC: /Users/[username]/Documents/Resolume Avenue 4/
XP: C:\Documents and Settings\[username]\My Documents\Resolume Avenue 4\
Win7: C:\Users\[username]\My Documents\Resolume Avenue 4\
Log files:
MAC: /Users/[username]/Library/Logs/Resolume Avenue 4 log.txt
PC: C:/Documents and Settings/[username]/Application Data/Resolume/Resolume Avenue 4 log.txt (folder may be hidden)
Win7: C:\Users\[username]\AppData\Roaming\Resolume
Re: Windows 8 (64bit) arena/avenue 4 startup problem
Posted: Fri Sep 06, 2013 12:17
by HerrNieDa
what system are you using, especially gpu?
i suppose it has to do with the grapic drivers! (if it's not an xml file)