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4.1.9 crashing

Posted: Wed May 21, 2014 07:25
by Luxcollective
Anyone else getting crashes in 4.1.9? I have never had a crash with 4.1.8 but now I am getting nothing but crashes every 2 minutes in 4.1.9. Wanted to see if its just me and my system or if its something systemic. I am running on a late 2013 Macbook pro retina with 16GB RAM and the Nvidia 750 w/2GB.

Re: 4.1.9 crashing

Posted: Wed May 21, 2014 07:45
by Luxcollective
I am also getting a wierd glitch at the bottom of my screen... it shows up in the Output monitor as well as the actual output
Screen Shot 2014-05-20 at 11.43.00 PM.png

Re: 4.1.9 crashing

Posted: Wed May 21, 2014 14:50
by Sadler
I am getting crashing on certain media that plays fine in 4.1.8. The common factor is that the dimension are reported (perhaps) incorrectly in QT and in Avenue. It crashes Avenue and Arena 4.1.9 when playing the content and generating thumbnails in the media browser. These same file plays fine in 4.1.8, WMP, QT Player and XN View. I've sent one of the offending files to Resolume folks.

Win 7, 3770k, GTX570, 16gb

Re: 4.1.9 crashing

Posted: Thu May 22, 2014 04:04
by stunami
Crashes on me too. Damn I may just run 4.1.8 for this gig tomorrow

Mine crashes intermittently when I drag a clip from the Files Browser to a deck. Thats the only trigger I found.

All media is QT dxv 25 fps @ 1024x567
Is there a preference purge or anything we should do after updating? Or is this a know bug?
OS 10.8.5

Re: 4.1.9 crashing

Posted: Thu May 22, 2014 08:44
by Luxcollective
It does appear to happen when I use recently encoded 1280x720 clips... I notice they are reporting as 1248x702 in Resolume. The odd resolution reporting seems to be related to a deep setting in Compressor and QT export... "clean aperture" Either way 4.1.8 is still humming along with the same clips. I will try re-encoding the clips that are reporting the strange resolution, but either way it would be nice to not have to worry about it (presuming that is what is actually causing the problem)

Any updated info on this bug would be awesome.

Re: 4.1.9 crashing

Posted: Thu May 22, 2014 10:49
by Joris
Thanks for the reports, guys. We've received Sadler's clips and we're looking into it.

Re: 4.1.9 crashing

Posted: Fri May 23, 2014 17:04
by bhyland
I replicated this problem and Arena always crashed when using media encoded with Add Clean Aperture Information. I used a program called "JES Extensifier" (Mac - http://www.macupdate.com/app/mac/32085/jes-extensifier) and batch removed the Clean Aperture info and Track Aperture info. All the files now appear as 1280x720 and Arena 4.1.9 is humming nicely. Needless today I updated my Compressor settings to uncheck the "Add Clean Aperture Information" for future exports to DXV.

Re: 4.1.9 crashing

Posted: Mon May 26, 2014 11:45
by visu-aal
Had several crashes last days, too.
Always when I triggered certain clips. I am exporting from Premiere and don’t think I ever read the bit about Clean Apeture anywhere.

Should I send you a clip too where I encountered the problem?

Re: 4.1.9 crashing

Posted: Mon May 26, 2014 15:53
by Joris
You can always send us any and all DXV encoded files that crash Resolume.

Re: 4.1.9 crashing

Posted: Tue May 27, 2014 23:26
by yuri.elik
I have just downloaded 4.1.9, and also downloaded Resolume Benchmark which was posted in the Resolume blog. Unfortunately, I have found that 4.1.9 crashes on "Noise" clips from this benchmark, while 4.1.8 plays them OK. New 4.1.10 also crashes on them.