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DMX delay

Posted: Mon Dec 22, 2014 20:10
by Marshmallow
I have a slight problem using dmx input. There are delay from 5s to something like 4min. I'm using enttech dmxusb pro and Resolume Arena 4.1.11. I have tested that there are no delay with other softwares, so it's only with Resolume. Log file is saying

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WARNING: rj::EnttecDevice::run: Received dmx packet which was too short, processing truncated data from interface 'USB PRO 1-0'.
I'm using Stairville light command 24 if it matters. I could also try with another light deskt, but I think that's not the issue.
Im running on Windows 7 64bit, AMD Radeon HD 6800 Series

Re: DMX delay

Posted: Fri Jan 16, 2015 17:53
by Menno
This is an issue related to the communication between the enttec device and resolume. What this warning is saying is that the data stream from the enttec device to resolume is corrupted.
You can try disabling the device in resolume, then restart and enable the device again. If that doesn't work you might have to replug the device, or check your cables/device for any damage.

Re: DMX delay

Posted: Sun Jan 18, 2015 22:30
by drazkers
I'm just commenting so i don't forget about this.

Re: DMX delay

Posted: Mon Jan 19, 2015 01:21
by Oaktown
Do you have the most recent firmware and driver for your Enttec device?

Re: DMX delay

Posted: Mon Jan 19, 2015 09:22
by Joris
Thanks for responding, guys.

OP also contacted us directly. The problem went away after switching to a different desk.