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Deteccion de pantallas / Screen detection

Posted: Sat Feb 13, 2016 16:11
by vjfraan
Buenos dias amigos de resolume, pido disculpas por mi mal manejo del ingles.
Paso a detallar mi problema en ingles y español para ver si pueden ayudarme.

Tengo una notebook nueva con doble placa de video
Intel HD 4600 de 1 gb
NVIDIA GeForce 920m 2gb dedicado

tengo instalado resolume arena 4.5.1, tambien los 2 ultimos 5.0.0 y 5.0.1, el problema esta en estos dos ultimos, a mi entender no detectan ni la pantalla incorporada en la notebook, conecto cualquiera de las salidas de video y windows detecta todo correctamente, resolume no me muestra nada. adjunto captura de pantalla.

Espero puedan ayudarme.

Muchas gracias. Franco.

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Good morning friends , I apologize for my bad English management step by detailing my problem in English and Spanish to see if they can help .

I have a new notebook with dual video card
Intel HD 4600 1GB
2GB dedicated NVIDIA GeForce 920m

I have installed 4.5.1 resolume arena , also the last 2 5.0.0 and 5.0.1 , the problem is these last two , in my opinion not detected and the built-in notebook screen, connect any of the video outputs and windows detects everything correctly, resolume not show me anything. attached screenshot.

I hope you can help me.

Thank you. Frank.

Image

*NEW info* : resolume arena log.txt
Load Advanced ScreenSetup Library
Advanced Screensetup library, load dll: C:\Program Files (x86)\Resolume Arena 5.0.1\ScreenSetup.dll
Advanced Screensetup library, Load message:
Advanced Screensetup library, Error: library failed to load!

Re: Deteccion de pantallas / Screen detection

Posted: Sun Feb 14, 2016 00:20
by francoe
Hi, Frank is a friend of mine, let's see if we can clear out this a little bit.

Notebook:
MSI CX612QC
GrphCards:
-Intel HD 4600 de 1 gb
-NVIDIA GeForce 920m 2gb

R5.0.0 and 5.0.1 can't load screensetup.dll (symptom: no screen detected in output menue, can't load advanced module)
Try'ed several drivers for booth graphics cards.
Same failure on Win 8, 8.1 and 10.
Using vga or hdmi indistinct.

Any clue to avoid this strange behaviour?

Re: Deteccion de pantallas / Screen detection

Posted: Mon Feb 15, 2016 11:59
by Joris
Can your friend send us the log via the feedback tab of the preferences? Please and thank you :)

Re: Deteccion de pantallas / Screen detection

Posted: Mon Feb 15, 2016 15:21
by fingers
Hola yo estoy teniendo el mismo problema y todavía sin resolución.

Uso dos placas nvidia geforce gtx 980 on sli con win 10, las cuales por pedido de Joris, des habilite y conecte solo una para verificar algun tipo de icompatibilidad. Sigo todavía con el mismo inconveniente.

Hello, i'm having the same problem and yet without resolution.

I use two nvidia geforce gtx 980 on sli with win 10, as Joris ask me, we have disconnected one so us to check any compatibiity problem. We still have the same problem.


Tell if you have any clue on this.

Thanks

Re: Deteccion de pantallas / Screen detection

Posted: Mon Feb 15, 2016 17:11
by Oaktown
If you've been installing multiple versions of your GPU you may have some leftover files that create conflicts so try using Display Driver Uninstaller to completely remove all your GPU driver then reinsall the last commercially released version.

Re: Deteccion de pantallas / Screen detection

Posted: Tue Feb 16, 2016 02:41
by vjfraan
the notebook is newly formatted as it was testing different operating systems and the problem
(win 7, 8, 8.1, 10). no conflicts with drivers.

the feedback already sent