Resolume Forum

Hi there !
Just installed the last Res arena 5.
The problem is that I am not able to use it, as the software interface freezes after launching. I can not click on any button (even the quit button), and I must use the task manager to kill resolume !
Sometimes, I just get a back screen on the whole interface.
No crashes, no BSOD...
My system is clean, fresh install, all other softwares are running smooth and fine without any problem (Mapio, Touch Designer, adobe suite etc...)

What's wrong doc ?

MSI GT60 laptop, i7, nvidia GTX780M, 32 Gb RAM, WIN10

oh, and before I did a clean installation of windows, I was testing Res 5.0.0 on my system.
The software was running fine, except that I had a blank screen on my fullscreen output (with fullscreen or advanced output), but not when using windowed output (wich is useless...).
Once again, all other software were running fine on fullscreen output, so I doubt it was a system/drivers/hardware problem (everything was up-to-date).

Have you tried:

Go to the Resolume application folder. Move the config.xml file, move your compositions, disconnect all devices and try to start again. This will force Resolume to start with the default comp and preferences. If you're still having trouble, please send your log file to mail@resolume.com

That's an MSI laptop, so you have to get rid of Nahimic.

viewtopic.php?f=12&t=12670&p=51895&hilit=Nahimic#p51895

Sorry but there is no Nahimic on my laptop.
Anyway Nahimic was not even released when my laptop came out (2013)

Well, if you're sure about that, we would indeed like to see your log file.

Go to the Resolume application folder. Move the config.xml file, move your compositions, disconnect all devices and try to start again. This will force Resolume to start with the default comp and preferences. If you're still having trouble, please send your log file to mail@resolume.com

Yes I tried, without any result.
Please remind me where I can find the log file ?

Log file found
Email sent