Page 1 of 1
5.0.4 erased DXV Support
Posted: Sat Apr 30, 2016 01:23
by francoe
Im a big fan, and any new release use to be party day, but this marathon that started with 5 is pretty messy.
Installed 5.0.4 on capitan osx and the process gets rid off the DXV support!
Try'ed the standalone codec installer with no luck.
I can't remember this kind of backwards with 4 releases.
Well, I'm sad guys, can't choke five.
Any idea what's going on?
Re: 5.0.4 erased DXV Support
Posted: Sat Apr 30, 2016 11:14
by francoe
Uptade: not just dxv, after install 5.0.4 I can't load any kind of clip to resolume.
Iv'e tryed reinstalling quicktime 7, resolume 4.2.1, 4.2.2..and so on. The last two versions of the codec itself...
I can't undestand whats go wrong.
Quicklook plugin is working ok, and DXV is on AE export list as usual.
Log file is ok, until I try to load a clip:
Code: Select all
Startup sequence completed
***
TextureProvider openMovieWithFile() failed
Opening file_source failed: OPEN_FILE_SOURCE_FAILED /Users/francoe/Movies/BG/Bokeh_1280x720_DXV3NQ.mov
***
Shutdown sequence started
Any idea? maybe replace a corrupted system file, or something?
Re: 5.0.4 erased DXV Support
Posted: Mon May 02, 2016 10:38
by Joris
Sorry to hear you can't choke 5, Francoe. Especially since you've been with us for such a long time!
Rest assured, we would never drop DXV support. So something else must be going wrong with your setup. Could you contact us directly via the feedback tab of the preferences. Then we can help you figure out what's going wrong.
Re: 5.0.4 erased DXV Support
Posted: Tue May 03, 2016 23:52
by francoe
Hi Joris, thanks for the reply.
I know you never will drop dxv support, that was clearly a failure with the install process.
I've can't found the broken thing, so needed to restore the system to an early state through timemachine.
Don't mind, not throwing in the towel here, since I'm getting lot of fun since that greeny delphi first piece of software!
I will try to install it again, and if this corruption happens again I'll contact you via feedback tab.
