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Problem with Download footage "Pattern 2"

Posted: Sat May 20, 2017 17:09
by salete_torres
Download problem:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>SignatureDoesNotMatch</Code>
<Message>
The request signature we calculated does not match the signature you provided. Check your key and signing method.
</Message>
<AWSAccessKeyId>0CYXM4WV7JRE0RTX9WG2</AWSAccessKeyId>
<StringToSign>
GET 1495234973 /secure.resolume.com/footage/unit44/Pattern_2/Pattern%202_DXV3_720p_1.zip
</StringToSign>
<SignatureProvided>GtQmIBNghGaZvK6+vvc1K2eSy5U=</SignatureProvided>
<StringToSignBytes>
47 45 54 0a 0a 0a 31 34 39 35 32 33 34 39 37 33 0a 2f 73 65 63 75 72 65 2e 72 65 73 6f 6c 75 6d 65 2e 63 6f 6d 2f 66 6f 6f 74 61 67 65 2f 75 6e 69 74 34 34 2f 50 61 74 74 65 72 6e 5f 32 2f 50 61 74 74 65 72 6e 25 32 30 32 5f 44 58 56 33 5f 37 32 30 70 5f 31 2e 7a 69 70
</StringToSignBytes>
<RequestId>70BFC42D50C3323F</RequestId>
<HostId>
Dr7gnH+X909eamXU3NvY8CI99NQE0AEU3m/DG4gtuKu13QOCpxuF+Pw1R12j4VLJSB9XNz4j2fY=
</HostId>
</Error>

Re: Problem with Download footage "Pattern 2"

Posted: Mon May 22, 2017 10:09
by Joris
We did a boo-boo. Apparently the internet is still not ready for files with a space in the name.

It's been fixed, and all downloads are working again.