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				Ave Beta 6 shutdown Win764bit
				Posted: Thu Sep 21, 2017 19:09
				by Dirk Diggler
				Win7 64 bit, every time I shutdown the program, I get a crash window.
Resolume Avenue has stopped working
A problem caused the program to stop working
correctly. Please close the program.
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Fri Sep 22, 2017 09:32
				by SystemD
				Same issue for me with win7 pro.
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Sun Sep 24, 2017 16:26
				by Dirk Diggler
				Thanks,
at least it's nice to know I'm not alone.
Dirk
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Mon Sep 25, 2017 11:06
				by Joris
				Ravensc, is there a ticket for this issue or are you still gathering info?
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Mon Sep 25, 2017 11:47
				by Zoltán
				I haven't made a ticket for this yet.
Dirk, SystemD, could you please upload your Resolume log files? Thanks!
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Wed Sep 27, 2017 21:30
				by francoe
				Clean log file, just started and closed arena on win7 (with the described crash).
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Wed Sep 27, 2017 21:43
				by Zoltán
				thanks,
this is ticket #9686
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Thu Sep 28, 2017 00:29
				by leadedge
				I noticed this problem during testing but have not had time to report it. It is caused by BugSplat64.dll
Unhandled exception at 0x0000000180005A94 (BugSplat64.dll) in Arena.exe: 0xC0000005: 
Access violation reading location 0x0000000000000098.
Windows event log:
Faulting application name: Arena.exe, version: 6.0.0.60385, time stamp: 0x59bbf7af
Faulting module name: BugSplat64.dll, version: 3.3.4.0, time stamp: 0x58630967
Exception code: 0xc0000005
Fault offset: 0x0000000000005a94
Faulting process id: 0x50c
Faulting application start time: 0x01d33436fa8ddacf
Faulting application path: C:\Program Files\Resolume Arena 6\Arena.exe
Faulting module path: C:\Program Files\Resolume Arena 6\BugSplat64.dll
Report Id: 3be6e94d-a02a-11e7-b8c8-005056c00008
I hope this helps track it down.
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Thu Sep 28, 2017 12:44
				by SystemD
				Seems ok now with beta 2. Well done guys  

 
			 
			
					
				Re: Ave Beta 6 shutdown Win764bit
				Posted: Thu Sep 28, 2017 14:12
				by leadedge
				Confirmed.
Only, being picky, it installed Apple Bonjour without me wanting it.