Resolume Forum

Opening a Teamviewer session with R6 running causes R6 to hang on Windows 10. No bug window pops up.

Could you try with Resolume 5 also what happens?
I get Teamviewer error message when I activate a windowed output for example and the session freezes.
Which Teamviewer version are you using?

I have had this crash previously with teamviewer but only on v5.1.3. On v5.1.4 it would not crash any more. I dont have this problem on v6. I would just not use teamviewer with 5.1.3. Not sure if this is caused directly by Arena. I suspect something with teamviewer.

dirtyjohn_lv wrote:Opening a Teamviewer session with R6 running causes R6 to hang on Windows 10. No bug window pops up.

Is that caused by the extra load Teamviewer puts on your GPU?

I created a ticket, but I don't think there is much that can be done about it.

Really wasn't any extra load on the GPU. GPU usage jumps to 11% when opening R6, then settles at 8%. Utilizing clips sends it anywhere from 20-30%
Frame buffer jumps to 9% when opening R6, back to 2% after loading. Frame buffer is around 15% when using clips

Teamviewer session just keeps the GPU usage up around 35% and frame buffer from 15-20%.

I did find that if you disable the fun quick connect button in teamviewer, crash goes away.
Options > Advanced > Quickconnect Buton configure.

I have same problem.
Resolume 5 or 6 hang on windows 10 sometimes.
I don't no why.
I update 3 PCs teamviewer today, 3PCs Resolume hang on win10 again~!
I know resolume hang on win10 beacuse teamviewer~!

This is a big problem,can you fix it?

What's the purpose of TV?
I use TV to remote into clients PC's and program R5 stuff all the time, I haven't tried it with R6 yet, I could if needed.

Or are using the feed from TV into R^ as a feed?
What would be the purpose of that? (Thinking NDI Scan Converter might be a better option)

Zoltán wrote:I created a ticket, but I don't think there is much that can be done about it.

Can you check it again?

dirtyjohn_lv wrote:Really wasn't any extra load on the GPU. GPU usage jumps to 11% when opening R6, then settles at 8%. Utilizing clips sends it anywhere from 20-30%
Frame buffer jumps to 9% when opening R6, back to 2% after loading. Frame buffer is around 15% when using clips

Teamviewer session just keeps the GPU usage up around 35% and frame buffer from 15-20%.

I did find that if you disable the fun quick connect button in teamviewer, crash goes away.
Options > Advanced > Quickconnect Buton configure.

Thanks
I will test that