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R6 bug : crashes when try to add a new plugin directory

Posted: Sat Oct 21, 2017 16:23
by inzieye
Hi,

R6 crashes when you want to add a new plugin directory (both FFGL or VST plugin)

thanks

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Sat Oct 21, 2017 17:00
by Zoltán
It's one of the plugins causing the crash, it will be the last entry in your log file.
Resolume 6 is 64bit now, so make sure you have only 64 bit plugins to load.
If you upload your log file and the plugin we can take a look at them.
Thanks!

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Sat Oct 21, 2017 17:46
by inzieye
Thank you but it crashes when I just hit the + button.

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Sat Oct 21, 2017 17:53
by Zoltán
inzieye wrote:Thank you but it crashes when I just hit the + button.
ok, please describe your system, which resolume 6 beta do you have, and also your log file would be of help.
Can you open compositions from Composition menu - Open file dialog?
Thanks!

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Sun Oct 22, 2017 10:40
by inzieye
I'm on macbook pro Retina 15 inch mid-2014 with OS X 10.10.5. with R6 beta 3.
And it crashes too when I ty to open composition from Composition Menu.

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Sun Oct 22, 2017 14:32
by Zoltán
Does the error reporter appear on the next launch?
If so, please send in the error reports, and please include the ticket number #9918 in the crash desription.
If not, does osx notify you that resolume has crashed?

Thanks!

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Mon Oct 23, 2017 17:05
by inzieye
OsX notify that Resolume has crashed and the error reporter appear but it crashes when I want to send report.
And it crashes to when I try to copy details report.
What can I do to help you?

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Mon Oct 23, 2017 19:23
by Zoltán
When you get osx's error report notification, if you click on the notification, you get a dialog opened.
there on the bottom left you see a show details button.
Click it an you get a text display of the error report, which you can copy and paste into a new text file.
You can attach that text file zipped here to a post.
Thanks!

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Mon Oct 23, 2017 20:49
by inzieye
Here it is!

Re: R6 bug : crashes when try to add a new plugin directory

Posted: Tue Oct 24, 2017 06:35
by Zoltán
Thanks, we'll look into it.