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Web Cam can't change input resolution
Posted: Tue Nov 28, 2017 07:19
by dabulina
how to fix this bug? I cant change resolution to Logitech BRIO 4K camera or c900 or 925. it just 640 x 480 and when i go to clip Pin properties it pops out window saying: error connecting: this format is not currently available. Any format, even the same or lower! All other app can change settings easy.
Re: Web Cam can't change input resolution
Posted: Mon Jan 08, 2018 13:21
by Zinim78
me too...
Would be awesome to get some help with this.
Cant control the Brio 4K resolutions and it doesn't output the wide angle view that is seen from the webcam control by logitech.
Running macOs Sierra.
Re: Web Cam can't change input resolution
Posted: Wed Jan 10, 2018 10:02
by Daniel
We are aware of the issue and we already ran a couple of tests ourselves. Seems to be happening across the board and we already have a ticket running.
Re: Web Cam can't change input resolution
Posted: Mon Feb 12, 2018 12:25
by Zinim78
Hi...
It seems to be working on my arena 6 macOS High Sierra. But it doesn't on windows 10... Any suggestions?
I really need this to work on my Windows machine.
Thanks.
Re: Web Cam can't change input resolution
Posted: Mon Feb 12, 2018 12:27
by Zinim78
Can it has anything to do with the fact that the High Sierra system also has TB3 (ie USB 3.1 gen2) and the windows system is just usb 3?