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output problem

Posted: Sat Jan 27, 2018 15:51
by joshuatanuseputra
Hi,

Currently I'm outputting into 4 monitors, 1 for my UI and 3 others for the monitors onstage.

All of the monitors extends perfectly except when I used the advanced output.
The problem I am having right now is when I set my advanced output, I needed to choose the monitors I wanted to output to, I managed to output to my 2nd monitor, and my 3rd monitor, but when I tried to output to my 4th monitor, the 3rd monitor changes instead even though I chose a different output monitor and they are not linked together. what seems to be the problem? somehow Resolume read my 3rd and 4th monitor into 1 monitor

Thank you

Re: output problem

Posted: Mon Jan 29, 2018 14:33
by Daniel
Seems you are communicating with us through mail and forums. In order to keep everything clear and easy we will continue with our email conversation and leave forums as it is.

Re: output problem

Posted: Tue Jan 30, 2018 03:58
by drazkers
For future reference, what machine are you using? Razor by chance?

Re: output problem

Posted: Tue Jan 30, 2018 14:42
by joshuatanuseputra
Hi,

Sorry I didn't get a chance to take pictures for visual reference today at the office.

I am running a custom pc set:

Asus ROG Maximus Formula Z370
Intel Core i7-8700K 3.7Ghz Cache 12mb
Samsung SSD 960 Pro M.2 512GB
GTX 1080
Also running 32gb of ram

I am able to extend all 4 monitors and able to identify through windows, all 4 screens show the screen numbers.
But when I try to extend Resolume output through all 4 monitors, somehow it only extends to 3, 1 being the UI screen, and the other 1 being stuck as a desktop screen while the other 2 shows my output. Whats funny is that when I try to change the output of the 4th monitor (Desktop Screen), it changes the 3rd monitor instead, eventhough the 3rd monitor already has the output.

Re: output problem

Posted: Tue Jan 30, 2018 16:06
by Joris
As requested via mail, can you please use Resolume's Identify Displays (in the output menu) and post a picture of the result?