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Resolume 6 (all versions) wont open!!!

Posted: Fri Feb 09, 2018 00:20
by TopTeerDesigns
Anyone else having issues where 6.0.0.4 just will not start after having worked for weeks. All of sudden program will not load and becomes unresponsive. No hardware or software changes made.

***UPDATE***

I have tried versions all the way back to 6.0.0.0. Every single one will install but will never open. ("NOT RESPONDING"). I have done complete and clean wipe, deletes, and installs every time.

I am starting to wonder if its a GPU driver? I am running an MSI GT73VR Titan Pro. Has a Nvidia GTX1080 card. I am about to try legacy video card drivers dating back to around the date when Res6 came out.

THIS HAS WORKED BEFORE. Just all of a sudden, I can not get ANYTHING Resolume related to load.

PLEASE PLEASE PLEASE someone help!!!!

Re: Resolume 6 (all versions) wont open!!!

Posted: Fri Feb 09, 2018 16:07
by Arvol
Please list you Machine's build and what OS version you are running, as well as what driver version your GPU is running as well.

When you go into task manager do you see Resolume running as a service?

From the time it WAS working to the first time you noticed to WASN'T running. Was anything installed, updated, or hardware added?

Just trying to gather as much info as possible.

Thanks

Re: Resolume 6 (all versions) wont open!!!

Posted: Fri Feb 09, 2018 22:21
by Zoltán
Do you have TeamViewer installed, and updated in the past few days?
If so try uninstalling it.

Please send us your log file, you can find it in C:\Users\[username]\AppData\Roaming\Resolume
Thanks!

Re: Resolume 6 (all versions) wont open!!!

Posted: Mon Feb 12, 2018 19:54
by davidcohenmgmt
I am having the same issue. Did anyone figure this out yet?

Re: Resolume 6 (all versions) wont open!!!

Posted: Wed Feb 14, 2018 00:49
by Arvol
Not enough info to figure out what the issue was. Still waiting to hear back :)