Resolume Forum

Hi,
I'm trying to run Avenue 6 on my laptop (core i7-2670QM, 8GB RAM, Nvidia GT555m, win7 64bit). This notification pops up every time I try to run it.
Is this really because I'm missing some sort of software? I've already installed recent version of openGL driver.
Any help in this matter would be appreciated.
Thanks

hey makanzi,

Did you also update to the latest Nvidia Driver?

Yes, I have the latest version of Nvidia driver, still doesn't work...

Pease update to 6.0.6,
and if it still fails to start please send us your log file.

on win10 it's in C:\Users\[username]\AppData\Roaming\Resolume Arena
on OSX: ~/Library/logs/Resolume Arena/

Thanks!

**********************************************************
Resolume Avenue 6.0.4 60455
Log started: 1 Mar 2018 1:17:33am

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: Chosen pixel format: 4
INFO: Chosen pixel format: 9
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 7.33137 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Serialize video engine

**********************************************************
Resolume Avenue 6.0.4 60455
Log started: 1 Mar 2018 1:22:32am

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: Chosen pixel format: 4
INFO: Chosen pixel format: 9
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 1.65617 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Serialize video engine

**********************************************************
Resolume Avenue 6.0.4 60455
Log started: 1 Mar 2018 1:25:08am

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: Chosen pixel format: 4
INFO: Chosen pixel format: 9
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 53.36698 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Serialize video engine

**********************************************************
Resolume Avenue 6.0.4 60455
Log started: 1 Mar 2018 9:41:01pm

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: Chosen pixel format: 4
INFO: Chosen pixel format: 9
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 3.69146 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Serialize video engine

**********************************************************
Resolume Avenue 6.0.5 60496
Log started: 1 Mar 2018 10:06:58pm

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: First time OpenGL usage, initializing extensions.
INFO: Registering window class.
INFO: Successfully registered window class.
INFO: Successfully initialized extensions.
INFO: This system supports OpenGL version: 3.1.0 - Build 8.15.10.2455
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 2.01492 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Create preferences file (config.xml)
Write preferences XML (config.xml)
Clean up UI
Save Video Effect Presets
Save Source Presets
Locate preferences directory
Save Screen Setup Simple Settings
Save shortcuts and presets
Stop output shortcut managers
Clean up LookAndFeel
Clean up HelpController
Clean up Compositon
Deinitialize AudioEngine
Clean up Audio Engine
Clean up Video Engine
Save shortcuts and presets
Clean up LookAndFeel
Clean up HelpController
Clean up RecordingController
Clean up ApplicationController
Clean up OscController
Clean up MIDIController
Clean the UI Factory
Clean up Application Object
Shutdown JuceResapiApp
Release ResApi
Shutdown ResApi
Deleting myself

**********************************************************
Resolume Avenue 6.0.5 60496
Log started: 7 Mar 2018 3:20:40pm

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: First time OpenGL usage, initializing extensions.
INFO: Registering window class.
INFO: Successfully registered window class.
INFO: Successfully initialized extensions.
INFO: This system supports OpenGL version: 3.1.0 - Build 8.15.10.2455
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 32.60809 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Create preferences file (config.xml)
Write preferences XML (config.xml)
Clean up UI
Save Video Effect Presets
Save Source Presets
Locate preferences directory
Save Screen Setup Simple Settings
Save shortcuts and presets
Stop output shortcut managers
Clean up LookAndFeel
Clean up HelpController
Clean up Compositon
Deinitialize AudioEngine
Clean up Audio Engine
Clean up Video Engine
Save shortcuts and presets
Clean up LookAndFeel
Clean up HelpController
Clean up RecordingController
Clean up ApplicationController
Clean up OscController
Clean up MIDIController
Clean the UI Factory
Clean up Application Object
Shutdown JuceResapiApp
Release ResApi
Shutdown ResApi
Deleting myself

**********************************************************
Resolume Avenue 6.0.5 60496
Log started: 7 Mar 2018 3:43:14pm

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: First time OpenGL usage, initializing extensions.
INFO: Registering window class.
INFO: Successfully registered window class.
INFO: Successfully initialized extensions.
INFO: This system supports OpenGL version: 3.1.0 - Build 8.15.10.2455
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 36.29325 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Create preferences file (config.xml)
Write preferences XML (config.xml)
Clean up UI
Save Video Effect Presets
Save Source Presets
Locate preferences directory
Save Screen Setup Simple Settings
Save shortcuts and presets
Stop output shortcut managers
Clean up LookAndFeel
Clean up HelpController
Clean up Compositon
Deinitialize AudioEngine
Clean up Audio Engine
Clean up Video Engine
Save shortcuts and presets
Clean up LookAndFeel
Clean up HelpController
Clean up RecordingController
Clean up ApplicationController
Clean up OscController
Clean up MIDIController
Clean the UI Factory
Clean up Application Object
Shutdown JuceResapiApp
Release ResApi
Shutdown ResApi
Deleting myself

**********************************************************
Resolume Avenue 6.0.5 60496
Log started: 14 Mar 2018 5:57:43pm

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: First time OpenGL usage, initializing extensions.
INFO: Registering window class.
INFO: Successfully registered window class.
INFO: Successfully initialized extensions.
INFO: This system supports OpenGL version: 3.1.0 - Build 8.15.10.2455
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 2.86639 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Create preferences file (config.xml)
Write preferences XML (config.xml)
Clean up UI
Save Video Effect Presets
Save Source Presets
Locate preferences directory
Save Screen Setup Simple Settings
Save shortcuts and presets
Stop output shortcut managers
Clean up LookAndFeel
Clean up HelpController
Clean up Compositon
Deinitialize AudioEngine
Clean up Audio Engine
Clean up Video Engine
Save shortcuts and presets
Clean up LookAndFeel
Clean up HelpController
Clean up RecordingController
Clean up ApplicationController
Clean up OscController
Clean up MIDIController
Clean the UI Factory
Clean up Application Object
Shutdown JuceResapiApp
Release ResApi
Shutdown ResApi
Deleting myself

**********************************************************
Resolume Avenue 6.0.5 60496
Log started: 14 Mar 2018 6:01:50pm

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: First time OpenGL usage, initializing extensions.
INFO: Registering window class.
INFO: Successfully registered window class.
INFO: Successfully initialized extensions.
INFO: This system supports OpenGL version: 3.1.0 - Build 8.15.10.2455
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 1.42474 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Create preferences file (config.xml)
Write preferences XML (config.xml)
Clean up UI
Save Video Effect Presets
Save Source Presets
Locate preferences directory
Save Screen Setup Simple Settings
Save shortcuts and presets
Stop output shortcut managers
Clean up LookAndFeel
Clean up HelpController
Clean up Compositon
Deinitialize AudioEngine
Clean up Audio Engine
Clean up Video Engine
Save shortcuts and presets
Clean up LookAndFeel
Clean up HelpController
Clean up RecordingController
Clean up ApplicationController
Clean up OscController
Clean up MIDIController
Clean the UI Factory
Clean up Application Object
Shutdown JuceResapiApp
Release ResApi
Shutdown ResApi
Deleting myself

**********************************************************
Resolume Avenue 6.0.5 60496
Log started: 15 Mar 2018 2:48:50pm

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 5 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: First time OpenGL usage, initializing extensions.
INFO: Registering window class.
INFO: Successfully registered window class.
INFO: Successfully initialized extensions.
INFO: This system supports OpenGL version: 3.1.0 - Build 8.15.10.2455
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 1.67221 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Create preferences file (config.xml)
Write preferences XML (config.xml)
Clean up UI
Save Video Effect Presets
Save Source Presets
Locate preferences directory
Save Screen Setup Simple Settings
Save shortcuts and presets
Stop output shortcut managers
Clean up LookAndFeel
Clean up HelpController
Clean up Compositon
Deinitialize AudioEngine
Clean up Audio Engine
Clean up Video Engine
Save shortcuts and presets
Clean up LookAndFeel
Clean up HelpController
Clean up RecordingController
Clean up ApplicationController
Clean up OscController
Clean up MIDIController
Clean the UI Factory
Clean up Application Object
Shutdown JuceResapiApp
Release ResApi
Shutdown ResApi
Deleting myself

**********************************************************
Resolume Avenue 6.0.6 60545
Log started: 28 Mar 2018 9:04:30pm

Logging has started
Initialise JuceResapiApp
Initialise ResApi
INFO: Initializing Resapi
INFO: Created ParamCollection
INFO: Created TaskManager with 6 threads.
INFO: Created InputController
INFO: Created DeviceChangeDetector
INFO: Creating VideoFormatManager
INFO: Registering basic formats
INFO: Registered 4 formats
INFO: Created VideoFormatManager
ERROR: Could not create instance of IDeckLinkDiscovery - DeckLink drivers may not be installed or not up-to-date.
INFO: Creating NDIVideoServerManager
INFO: Initializing NDI library
INFO: Successfully initialized NDI library
INFO: Created NDIVideoServerManager
INFO: Creating VideoSourceManager
INFO: Created VideoSourceManager
INFO: Creating DisplayCollection
INFO: Created DisplayCollection
INFO: First time OpenGL usage, initializing extensions.
INFO: Registering window class.
INFO: Successfully registered window class.
INFO: Successfully initialized extensions.
INFO: This system supports OpenGL version: 3.1.0 - Build 8.15.10.2455
ERROR: ra::Context::createOffscreenContext: Failed to create context for OpenGL 3.2.
ERROR: Escaped from error in ra::ContextManager::initialize(26): Failed to create primary context.
ERROR: Failed initializing Resapi, Contexts are required for rendering.
Prepare for shutdown
Force Stop Recording
Setting up default composition.
Composition Prepare for Shutdown
INFO: Initialise took: 14.44692 seconds
***
Shutdown sequence started
Composition Shutdown
Stop renderer
Stop Server if running
Clean up renderer
Save Application and VideoEngine settings
Serialize application model
Create preferences file (config.xml)
Write preferences XML (config.xml)
Clean up UI
Save Video Effect Presets
Save Source Presets
Locate preferences directory
Save Screen Setup Simple Settings
Save shortcuts and presets
Stop output shortcut managers
Clean up LookAndFeel
Clean up HelpController
Clean up Compositon
Deinitialize AudioEngine
Clean up Audio Engine
Clean up Video Engine
Save shortcuts and presets
Clean up LookAndFeel
Clean up HelpController
Clean up RecordingController
Clean up ApplicationController
Clean up OscController
Clean up MIDIController
Clean the UI Factory
Clean up Application Object
Shutdown JuceResapiApp
Release ResApi
Shutdown ResApi
Deleting myself

This system supports OpenGL version: 3.1.0

So, according to your log file the driver for the GPU you have doesn't support openGL 3.2.
There is not much we can do about this I'm afraid.