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New Update broke something

Posted: Thu Jan 31, 2019 20:45
by James
A new update for Avenue just ran, and since then I have no longer been able to Export media as DXV from Premiere Pro CC.

Any ideas?

Re: New Update broke something

Posted: Fri Feb 01, 2019 09:47
by Zoltán
At which point do you get stuck when you are trying to export DXV?

And which Adobe version are you using exactly?
https://resolume.com/support/en/dxv-exp ... be-cc-2018

Re: New Update broke something

Posted: Fri Feb 01, 2019 15:31
by James
Adobe Premiere Pro CC 2019

When going to Export>Media, then in Export Settings column, in the Format drop down, DXV 3 used to be in there.

Avenue ran an update when I opened it. Since the update DXV 3 is no longer an option on the above.

Re: New Update broke something

Posted: Fri Feb 01, 2019 19:03
by Zoltán
​Try installing the Resolume update again, but this time make sure, all your Adobe programs are closed.
You can get the installer directly from our [link=http://resolume.com/download]download page[/url].