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problem arena laptop gigabyte aero

Posted: Mon Oct 28, 2019 16:38
by gudule
Hello
Since 2015 i use Arena (4 et 5) on several laptops and desktop without problems.
Recently I bought a laptop Gigabyte aero SA classic 15 (windows 10 pro, core i7, gtx 1660 ti)
I update to Windows 10 build 1903 and install Arena 7.04.
Arena work normally except when i want configure output to send image on external display : Arena shut down with error message. Everytime.
The same thing with arena 6.
All others software work normally

I made laptop factory reset and stay with Windows 10 built 1809.
Arena work normally and i can configure output to send image on external display.
I can work but when i quit Arena there is a error message. Everytime.

Thank you for your answers.
Sorry i dont speak English well.

Re: problem arena laptop gigabyte aero

Posted: Tue Oct 29, 2019 12:29
by Zoltán
Is the error message similar to the one on the bottom of this page?
https://resolume.com/support/en/reporting-a-bug

Re: problem arena laptop gigabyte aero

Posted: Mon Nov 04, 2019 18:47
by gudule
Hello
I try many solutions (last drivers nvidia vga, last drivers intel vga, on win 10 built 1809 and 1903, etc...)
And finally i find when i uninstall the program "nahimic" all problem are solved. I don't know why.
I don't use "nahimic".
Now Resolume arena work well in win10 built 1809 and 1903 on laptop gigabyte.
Thank you to Zoltan for help.