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Resolume crash when Canon Webcam Tool is installed
Posted: Tue Dec 29, 2020 00:30
by astroger
I'm glad I found this program.
https://www.tequnique.com/dslrwebcam Very useful!
My old DSLR 550D/T2i can be used as an input source!
If the Canon Webcam Tool is installed the Resolume will not work properly. Resolume crash when I open a new or other composition. And always send crash report when quit.
If I uninstall Canon Webcam Tool, Resolume works flawlessly again.
Any idea or solution?
Re: Resolume crash when Canon Webcam Tool is installed
Posted: Tue Dec 29, 2020 01:36
by Arvol
What drivers does that use? Directshow?
Re: Resolume crash when Canon Webcam Tool is installed
Posted: Tue Dec 29, 2020 12:32
by Zoltán
Could be buggy drivers.
Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you

Re: Resolume crash when Canon Webcam Tool is installed
Posted: Tue Dec 29, 2020 12:45
by Zoltán
Re: Resolume crash when Canon Webcam Tool is installed
Posted: Tue Dec 29, 2020 12:51
by Empyfree
I’ve had to scrape my system clean of these! They killed another app (ZoomOSC). YMMV
Re: Resolume crash when Canon Webcam Tool is installed
Posted: Tue Dec 29, 2020 18:46
by astroger
Arvol wrote: Tue Dec 29, 2020 01:36
What drivers does that use? Directshow?
I dont know :-/
This little tool also installed "Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.25.28508
Re: Resolume crash when Canon Webcam Tool is installed
Posted: Tue Dec 29, 2020 19:28
by astroger
My Camera (EOS 550D / T2i) is not on compatible list so I have not tried official utility before.
Now I tried it and it works. Hallelujah!!!
I spent € 5 unnecessarily on the unofficial version.
Thanks for the help with solving the problem.

Re: Resolume crash when Canon Webcam Tool is installed
Posted: Wed Dec 30, 2020 12:46
by Zoltán
The official worked for my 40d and 5dmk2 too, they are not listed either.