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Wire - Clock Example crashing
Posted: Tue Jun 29, 2021 23:19
by IRellaXI
I tried open the Clock Example in Wire but got only crash without info, please fix it)
Latest Demo version Wire
Re: Wire - Clock Example crashing
Posted: Wed Jun 30, 2021 00:08
by IRellaXI
Also i trying add any params from library to my project and they crashing Wire too

Windows 10 21H1
Re: Wire - Clock Example crashing
Posted: Wed Jun 30, 2021 11:54
by Zoltán
Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
https://resolume.com/support/en/reporti ... rt-a-crash
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you

Thanks!
Re: Wire - Clock Example crashing
Posted: Fri Jul 02, 2021 15:26
by IRellaXI
Zoltán wrote: Wed Jun 30, 2021 11:54
Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
https://resolume.com/support/en/reporti ... rt-a-crash
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you

Thanks!
Only Resolume Arena sends to me the crash reporter dialog but Wire no.
I recorded 2 videos with my problems:
Clock Example:
Library:
Re: Wire - Clock Example crashing
Posted: Tue Jul 06, 2021 14:31
by Zoltán
Hmm, that's quite weird, that the reporter doesn't show up.
Can you check the windows event logs, maybe that has an entry from around the time of the crash?
Which GPU do you have and which driver version?
Re: Wire - Clock Example crashing
Posted: Tue Jul 06, 2021 21:56
by IRellaXI
Zoltán wrote: Tue Jul 06, 2021 14:31
Hmm, that's quite weird, that the reporter doesn't show up.
Can you check the windows event logs, maybe that has an entry from around the time of the crash?
Which GPU do you have and which driver version?
In the Windows event logs i have 1 error with video_source.dll
Code: Select all
Wire.exe
2021.2.8.8532
60da3119
video_source.dll
0.0.0.0
60da2f21
c0000409
0000000000283bc1
418c
01d772a7625e20d7
C:\Program Files\Resolume Wire\Wire.exe
C:\ProgramData\Resolume\nodes\wire\video_source.dll
9bcf1fae-0854-4f43-a7a4-3ec6419a56db
My GPU: GTX 1660 Ti / Game Ready Driver: 471.11
Today i tried launch Wire at 2 laptops.
With (ASUS GTX 1060 / Game Ready Driver: 471.11) works ok
With (MSI RTX 2060 / Game Ready Driver: 471.11) crashing
Re: Wire - Clock Example crashing
Posted: Thu Jul 08, 2021 10:33
by Zoltán
Could be one of the fonts you have installed causing issues.
Does Resolume Arena/Avenue work fine?
If so, can you try a Text animator Source in Arena, and try the fonts you have installed?
If it all works, please send the Arena log file via the feedback tab in preferences!
Thanks!
Re: Wire - Clock Example crashing
Posted: Sat Jul 10, 2021 23:29
by IRellaXI
Zoltán wrote: Thu Jul 08, 2021 10:33
Could be one of the fonts you have installed causing issues.
Does Resolume Arena/Avenue work fine?
If so, can you try a Text animator Source in Arena, and try the fonts you have installed?
If it all works, please send the Arena log file via the feedback tab in preferences!
Thanks!
Maybe. Because i have 8.3k fonts what added few years ago. More of them have been downloaded with pack.
Resolume Arena works without crashes with my fonts pack at my PC and 4 laptops.
I checked few first and last fonts by name in Resolume Arena but didn't got a crash, for this need spend too much time without key (down/up) binds.
I sent the log file.
Re: Wire - Clock Example crashing
Posted: Tue Jul 13, 2021 11:10
by Zoltán
Thanks, got the log.
Arena doesn't seem to have issues with the fonts in the log.
Can you try making a new patch in Wire, and place the Text renderer node?
Does that crash too?
Re: Wire - Clock Example crashing
Posted: Thu Jul 22, 2021 22:16
by IRellaXI
Zoltán wrote: Tue Jul 13, 2021 11:10
Thanks, got the log.
Arena doesn't seem to have issues with the fonts in the log.
Can you try making a new patch in Wire, and place the Text renderer node?
Does that crash too?
Yes, i showed it in the 2nd video (0:19 timecode)