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Column Switch - Audio stops for 3 seconds

Posted: Wed Aug 25, 2021 10:02
by vj harald
Hello,

I have encountered a strange problem.

Have 2 Layers,
Layer 1: movie with sound
Layer 2: has movies without sound.
All movies are DXV encoded (1080p)

column 1
Layer 1: trigger mode restart
Layer 2: movie 1

column 2
Layer 1: trigger mode relative
Layer 2: movie 2

column 3
Layer 1: trigger mode relative
Layer 2: movie 3

column 4
Layer 1: trigger mode relative
Layer 2: movie 4

.........


The goal is first trigger column 1 to start the sound, then switching between column 2-4 to change the movies in layer 2 while the sound an movie is continue playing on layer 1.

Simple tast i thought ;-)

It works well for around 10 times, then the audio stops playing for 3 seconds then automatically starts again at the right position of movie 1. video of movie 1 plays always as it should.

i am on pc, rtx 2080 super, i7, fast m2 ssd.
Beat snapping is off

What i tried:
changed audio buffer size from 512 to 1024 (has no effect)
Trigger columns with mouse or midi controller makes no difference.

Perhaps someone has a hint for me,
H

Re: Column Switch - Audio stops for 3 seconds

Posted: Fri Aug 27, 2021 08:53
by vj harald
If someone has the same problem. Found the bug.
There was a second clip in the same column which had an silent audio track.
(was at -192db).
This clip was responsible for stopping the sound at the other clip for a few seconds.

Re: Column Switch - Audio stops for 3 seconds

Posted: Sun Oct 10, 2021 12:09
by vj harald
Just want to share my experience
Trigger "mode relative" in a layer with AV clips are not always working, if you fire them via column trigger.
The audio stops for 3 seconds. This happens not every time. In my case every 10 times triggering my clips.

Re: Column Switch - Audio stops for 3 seconds

Posted: Wed Oct 13, 2021 08:48
by Zoltán
Are these DXV AV clips you see this with?

Re: Column Switch - Audio stops for 3 seconds

Posted: Sun Oct 17, 2021 11:24
by vj harald
Yes, DXV AV clips. No alpha. No Audio compression.
After this happend during a show, I did not use column swith for this part ;-)

Re: Column Switch - Audio stops for 3 seconds

Posted: Mon Oct 25, 2021 21:05
by Zoltán
Hmm, this is a weird one, sounds like a ticket we have. Unfortunately it doesn't really want to happen in our testing.

Could you please send us the Resolume log file via the feedback tab in preferences?
Thanks!

Re: Audio playback problem

Posted: Thu May 12, 2022 08:44
by barry
For our situation this happens on non looping clips.
When triggering the cell the audio starts a sec to late, not always but sometimes.
Add the fact that you don't know if the AV will stay sync as well.

Re: Column Switch - Audio stops for 3 seconds

Posted: Thu May 12, 2022 09:28
by Zoltán
barry wrote: Thu May 12, 2022 08:44 When triggering the cell the audio starts a sec to late, not always but sometimes.
When the audio starts does it start from the clip start, or is it in sync with the video at that point?

Re: Column Switch - Audio stops for 3 seconds

Posted: Tue May 31, 2022 11:49
by Hans_A
when the audio comes in after 2 seconds, it is sync with the video.

Having the same problem for quite some time now with Arena 7. 6 is clean.

Re: Column Switch - Audio stops for 3 seconds

Posted: Tue May 31, 2022 13:04
by Hans_A
This is also OS independent. Having this issue on Mac OSX and Windows 10. So no audio driver issue it seems.