Resolume Forum

Arena crashes immediately after opening the app. Please help. Error shows that "/Library/Application Support/Resolume/*/libndi.4.dylib" not found. How do I fix this?


Process: Arena [5795]
Path: /Applications/Resolume Arena 7/Arena.app/Contents/MacOS/Arena
Identifier: com.resolume.arena
Version: 7.4.1 (7.4.1.76771)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Arena [5795]
User ID: 501

Date/Time: 2021-11-05 10:47:46.220 -0400
OS Version: Mac OS X 10.15.7 (19H1519)
Report Version: 12
Anonymous UUID: 2A8C08BF-7576-DDFA-8C37-5C65EE44EE8E


Time Awake Since Boot: 4200 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: /Library/Application Support/Resolume/*/libndi.4.dylib
Referenced from: /Applications/Resolume Arena 7/Arena.app/Contents/MacOS/Arena
Reason: image not found

Binary Images:
0x108542000 - 0x10a7e1fcf +com.resolume.arena (7.4.1 - 7.4.1.76771) <AD3923C5-F28D-365E-95ED-B068482D223D> /Applications/Resolume Arena 7/Arena.app/Contents/MacOS/Arena
0x10ab28000 - 0x10ab33ff3 +libArtnet.dylib (0) <7540EDBC-238C-3E02-9347-85AE24966D8B> /Library/Application Support/Resolume/*/libArtnet.dylib
0x10ab44000 - 0x10b71ffff +libavcodec.dylib (0) <665413F8-1DEA-3270-885D-44E5E51105BD> /Library/Application Support/Resolume/*/libavcodec.dylib
0x10bfde000 - 0x10c17afff +libavformat.dylib (0) <73B08D16-F020-38FB-8D4B-37CA5A458317> /Library/Application Support/Resolume/*/libavformat.dylib
0x10c1cb000 - 0x10c211ff7 +libavutil.dylib (0) <3F9F519C-1116-365D-9E5B-DE9C7C5BB93E> /Library/Application Support/Resolume/*/libavutil.dylib
0x10c246000 - 0x10c2fffff +libswscale.dylib (0) <FBF1CC79-6B48-375E-8B59-8718F20C5FD9> /Library/Application Support/Resolume/*/libswscale.dylib
0x116a16000 - 0x116aa8267 dyld (750.7) <FAE66DB5-B10B-393E-98E6-FC052DA267B0> /usr/lib/dyld
0x7fff2cd45000 - 0x7fff2cf40ff8 com.apple.avfoundation (2.0 - 1855.3) <0837D912-3783-35D6-A94A-E474E18600CF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff2d12d000 - 0x7fff2d12dfff com.apple.Accelerate (1.11 - Accelerate 1.11) <4F9977AE-DBDB-3A16-A536-AC1F9938DCDD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff2f899000 - 0x7fff2f97aff2 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <302BD446-B8AF-3D96-8A4E-9E636608AF75> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff30601000 - 0x7fff30601fff com.apple.Cocoa (6.11 - 23) <791A1DB8-2D84-325C-9409-985C02C510ED> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff309f0000 - 0x7fff30ef9ffb com.apple.audio.CoreAudio (5.0 - 5.0) <47923B12-3D14-328A-9C86-27A3A2A73068> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff314a3000 - 0x7fff31924ffe com.apple.CoreFoundation (6.9 - 1678.101) <3E2C5D2D-BA55-3A20-86C4-9A4DA0295072> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff3236f000 - 0x7fff323bfff6 com.apple.audio.midi.CoreMIDI (1.10 - 88) <017B0334-8AC4-304B-A5E2-C82C51BE1917> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x7fff326c5000 - 0x7fff327a0ffc com.apple.CoreMedia (1.0 - 2625.9.4.1) <09A2E0F7-4448-35A4-87B6-C250F4EA415E> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff334b9000 - 0x7fff334fdffb com.apple.CoreVideo (1.8 - 344.3) <5314E70D-325F-3E98-99FC-00FDF520747E> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff33822000 - 0x7fff33828fff com.apple.DiskArbitration (2.7 - 2.7) <3C4C5E39-0F17-394F-AD6F-07E60728B7A4> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff3429d000 - 0x7fff34341ff3 com.apple.framework.IOKit (2.0.2 - 1726.148.1) <0A9D244C-AECC-3D29-86DE-4F3B04F8DD25> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff3c049000 - 0x7fff3c058ff7 com.apple.opengl (17.10.22 - 17.10.22) <251345CF-9DE1-342A-8710-2543AEA59B18> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff3d016000 - 0x7fff3d299ffb com.apple.QuartzCore (1.11 - 841.6) <3EB993C4-261C-36C6-9C86-64A9B73EA2D4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff3de1d000 - 0x7fff3e168ff9 com.apple.security (7.0 - 59306.140.11) <3B46FC31-708A-3526-B888-BB7C1A9FBD98> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff42405000 - 0x7fff42b0affd com.apple.WebKit (15609 - 15609.4.1) <B514329D-F257-310E-B562-C23C20920075> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

Model: MacBookPro11,5, BootROM 428.40.10.0.0, 4 processors, Quad-Core Intel Core i7, 2.8 GHz, 16 GB, SMC 2.30f2
Graphics: kHW_AMDRadeonR9M370XItem, AMD Radeon R9 M370X, spdisplays_pcie_device, 2 GB
Graphics: kHW_IntelIrisProItem, Intel Iris Pro, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1615.4)
Bluetooth: Version 7.0.6f8, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024G, 1 TB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

Can you try to reinstall NDI tech tools from:
https://www.ndi.tv/form-mac-tools-ndi5

Thanks for that suggestion, Arvol. I attempted reinstalling that to no avail. I did get back running again after deleting the /Library/Application Support/Resolume folder and re-installing Resolume Arena.

Solved!

Glad you got it sorted

NDI lib going missing happens when another version of Resolume, wire, or Alley is installed.
We're working on this. Meanwhile, keep in mind to upgrade Resolume, Wire and Alley together.