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Trim mods corrupted when updating or migrating

Posted: Fri Feb 11, 2022 21:39
by aaronrrc
Hey, I had version 7.7.1, but I just updated to the new 7.9 Avenue version, I have a composition with more than 1000 clips on it, almost all of them are trimmed with the trim function in the Transport tab of the clip. With the update the clips kept the envelopes, effects and volume/timeline modifications, BUT a lot of clips lost the trim modification, so now I have a big mess with a lot of clips, since the duration of the volume/timeline was the same as the duration of the trimed clip. I don't know why some of the videos kept the trim modification while others no.

I remember the same situation when I began using Avenue: I migrated all my videos and composition to another computer, of course I had to rellocate all videos in the new computer, but I remember that almost all, if not all the videos lost the trim modifications, I thought it was a novice error in that time, but now I think is a bug of the software.

Fortunately before updating I made a backup of the composition, I opened it with 7.9 version and the trim info is corrupted, so I I rolled back to the 7.7.1 version and used the backup file, fortunately the trim modifications are still there.

I just wanted to let you know about this issue, I hope you can take a look at it, so we can update the software safely, Thank you.

Re: Trim mods corrupted when updating or migrating

Posted: Mon Feb 14, 2022 16:22
by Zoltán
Ahh, thanks for letting us know!

7.8 should work fine with the end points too.

Re: Trim mods corrupted when updating or migrating

Posted: Thu Feb 17, 2022 22:23
by aaronrrc
Thank you Zoltán.

In and Out points get lost after resolume update

Posted: Wed Feb 23, 2022 12:39
by cdrom
Hello,

We have updated Resolume Avenue from version 7.3.3 (revision 75993) to version 7.9.0 (revision 11617) and all clip in and out points have been reset.

This is the case for all the clips on all the layers in all the backups of the compositions we had saved with 7.3.3

Is this issue known? Are there any solutions (other than downgrading to the old version) to get the in and out points back ?

Tank you for your help.

Re: Trim mods corrupted when updating or migrating

Posted: Wed Feb 23, 2022 13:08
by Zoltán
Will be fixed in 7.10
If you don't save your composition in 7.9, 7.10 will handle the in/out like you had them in 7.3.3
For now, you can downgrade to 7.8 to get it working again.