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Alley crash

Posted: Fri Mar 18, 2022 17:09
by Debbio17
Hi all! Every time I try to convert a file to dxv with alley, the ram goes full and alley crashes without ending the transcode.

I'm with the last alley (also older alley give me the same error) on a Windows 10 dell XPS 13 (intel integrated GPU).

Can someone help me?

Re: Alley crash

Posted: Fri Mar 18, 2022 17:11
by Zoltán
Could be the integrated GPU.

Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you ;)

Re: Alley crash

Posted: Fri Mar 18, 2022 17:45
by Debbio17
Ok thank you

Re: Alley crash

Posted: Fri Mar 18, 2022 18:23
by Debbio17
Sent it!

Re: Alley crash

Posted: Tue May 30, 2023 15:25
by kirinwang
I tried uninstalling the Spout OBS plugin and updating the OBS software, and my Alley is now working properly ,hoping to be useful for you! :D