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monthly registration check and spare license

Posted: Thu Sep 22, 2022 15:36
by audioseb
Hello,

i have 4 resolume working on a local network and everything perfect.
i've connected the computers to internet for the monthly registration check but where can i see if the verification is ok for next month. The resolume were bought by the company i'm working for (ARS-ANIMA), do i need the account informations from that company ?

another thing is that i have a spare computer, how do i manage to register the spare license for that computer if i have to quickly replace the computer.

thank you

Re: monthly registration check and spare license

Posted: Thu Sep 22, 2022 16:39
by Zoltán
Resolume will let you know after 15 days if the registration check failed.

If you'd like to double check, the registration file should have a recent update date.
You can find the registration.avr file
Mac: Macintosh HD/Library/Application Support/Resolume Arena/registration
< v7.3.0 Windows: C:\Users\Public\Public Documents\Resolume Arena\registration\
> v7.3.0 Windows: C:\ProgramData\Resolume Arena\registration\

To register another computer, you'd need the serial number https://resolume.com/support/en/registering

If you have that, we can also check for you if the machines can reach the servers properly, drop us a mail to mail@resolume.com