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Fallo windows 11 ram

Posted: Tue Sep 27, 2022 11:15
by JhonyAlx
Hola, recientemente estamos usando esta herramienta, y nos encontramos que la ram está subiendo y bajando deliberadamente y bloquea otras aplicaciones, simplemente abriendo el programa ya la ram empieza a subir sin medida y reproducimos videos y empieza a moverse mucho más rápido.
si alguien nos puede ayudar, por favor

Hello, we are recently using this tool, and we find that the ram is going up and down deliberately and crashes other applications, just by opening the program and the ram starts to go up without measure and we play videos and it starts moving much faster.
if someone can help us please

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Re: Fallo windows 11 ram

Posted: Tue Sep 27, 2022 11:34
by Zoltán
Do you have the latest GPU drivers for your machine?

What kind of files are you using when this happens, and how many?

Re: Fallo windows 11 ram

Posted: Tue Sep 27, 2022 16:15
by JhonyAlx
Zoltán wrote: Tue Sep 27, 2022 11:34 Do you have the latest GPU drivers for your machine?

What kind of files are you using when this happens, and how many?
1. yes, with geforce experiencia, driver studio

2. I use different mp4 files, which we are testing before opening.
I reinstalled the program and after 1 hour the ram and processor started to go up.

Re: Fallo windows 11 ram

Posted: Wed Sep 28, 2022 09:19
by Zoltán
MP4 is a highly compressed keyframe based format, and it's not recommended to use with Resolume.
​It's being decoding on the CPU, so playing multiple 4k mp4 files at once can have a big hit on your CPU usage for example.

​We recommend to use DXV encoded video clips with uncompressed audio for best performance. DXV can be decoded on the GPU, taking the load off your CPU.

​​You can use Alley, our free encoder and player to convert supported media formats to DXV.
Alley is bundled with Resolume 6 and up, but you can also get it as a standalone installer from our <a href="http://resolume.com/download">download</a> page.

Resolume installers also install a plugin for Quicktime, and Adobe products so DXV should also show up as an option in the Quicktime formats, or stand alone in the Format list - depending on which converter you use.​

That said, if you find specific mp4 files which make the memory climb consistently when playing we'd love to check them out!

Could you please also send us the Resolume log file via the feedback tab in preferences?
Thanks!

Re: Fallo windows 11 ram

Posted: Wed Sep 28, 2022 19:17
by JhonyAlx
that was! that fixed the problem, thanks

Re: Fallo windows 11 ram

Posted: Thu Sep 29, 2022 09:14
by Zoltán
JhonyAlx wrote: Wed Sep 28, 2022 19:17 that was! that fixed the problem, thanks
Great to hear it works now!
What fixed it?

Re: Fallo windows 11 ram

Posted: Tue Oct 11, 2022 22:48
by JhonyAlx
We are having the same problem, but this time when we use the USB capturer, but we don't have how to change codec or format and the ram increases
we have 6 this Mirabox USB3.0 4K HDMI Video Capture Card

Re: Fallo windows 11 ram

Posted: Tue Oct 11, 2022 23:02
by JhonyAlx
Zoltán wrote: Thu Sep 29, 2022 09:14
JhonyAlx wrote: Wed Sep 28, 2022 19:17 that was! that fixed the problem, thanks
Great to hear it works now!
What fixed it?
this is the capturer from amazon
https://a.co/d/4GIZjyF

Re: Fallo windows 11 ram

Posted: Wed Oct 12, 2022 10:43
by Zoltán
So, what fixed it before?

Driver updates?

Re: Fallo windows 11 ram

Posted: Wed Oct 12, 2022 10:59
by elgarf
Got RAM leak with capture devices, that uses MJPEG compression on vMix and Arena.
I just select less framerate (1080@50 leak, but 1080@25 not leak).