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Arena not opening

Posted: Tue Jan 17, 2023 01:04
by Intelliki
Hi there, Hi Zoltan if you're here!
I have been using RESOLUME ARENA for the last few years without any mishaps but
I think I completely f*cked up yesterday. I stupidly removed the Wire App from Arena using CleanMyMac. Then I downloaded Avenue from your website. Now Avenue opens up but Arena doesn't.
What should I do to regain Arena without losing all my hard work on my many compositions?
Help please. I'm desperate as I have a show coming up soon too. :(
Claire

Re: Arena not opening

Posted: Tue Jan 17, 2023 13:01
by Zoltán
Try re-installing the same Arena version as your Avenue.

Re: Arena not opening

Posted: Wed Jan 18, 2023 06:13
by Intelliki
Hi Zoltan. Thank you for your swift reply. But my licence only goes to Resolume Arena 7 5 0 rev 77960 - (around Dec 2021) Does it matter? If I download the latest version will it work and will I keep my compositions files? That's my biggest worry.

Re: Arena not opening

Posted: Wed Jan 18, 2023 11:08
by Zoltán
I mean, you need the same version of your Resolume apps.
If you have Avenue 7.13.2 now, and an earlier Arena license, those versions can't coexist on the same machine.
Reverting from a newer version to an older, you'll likely see issues with compositions, or presets. Always make a backup of your Documents/Resolume* folders before.

Re: Arena not opening

Posted: Wed Jan 18, 2023 22:14
by Intelliki
Thank you Zoltan! I'm back where I started. Thank God! You're my fixing angel. I wiped out Avenue and reinstalled the same Arena I created my compositions in. And all works fine. So glad! Dimension Festival here we come!! Thank you again and wishing you a magnificent year. The best yet! :)
Claire