Resolume Forum

I've sended crashlog.

The latest update causes the following. On my windows 11 pc it crashes immediately after opening. I sent in a crash report.

Thank you for reporting this crash!
Looks like Alley ad issues with rendering on your system.
Please check your system meets the Minimum System Requirements. Integrated graphics are not supported on windows.
https://resolume.com/support/en/tech-specs
If you believe it does, please update your graphics drivers, and/or make sure Resolume is assigned to your dedicated GPU and your primary display is connected to the renderer card.
If you still have issues let us know and we'll try to find a solution.

It's laptop HP Omen 16 (i7-12700h and RTX 3060 Mobile). All drivers are up to date and primary display connected to NVIDIA GPU.

Looks like Alley crashed because of FPS Monitor software, which installs additional vulkan layer (DOOM Eternal was showing warning about that, but Alley just crash).

Ah, yes, that's a different issue. We have a ticket for it.

Yeah, I've been having issues with Alley across multiple computers with the newest updates. As soon as a video is loaded it crashes. Windows 11 machines, desktops, laptops, etc. Staying on 7.13.2 seems to work fine.

Which email address did you use for the crash report?

djches*@gmail.com Just submitted another one.

hmm, the last one I can see with that email is from Feb. 15.
Could you send it again?

Having the same thing occur on a few of my work show computers after installing the 7.18.2 update.

Weirdly 2 out of 5 are crashing... yet these machines are identical in every way.

I've sent crash reports from the windows machines affected. All machines achieve minimum requirements.

Could really use some assistance please... we're heading into peak season so this is a big issue for us.

cheers.