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Column keeps changing without input

Posted: Fri Sep 29, 2023 16:06
by mfoust
Not sure how to properly describe my issue. We have a 3 output setup of the latest resolume running and for some reason it has decided that it really likes Column 2. Even if we launch a new show and don't touch it, at a random interval of between 30-60 seconds it will go to column 2. Has anybody encountered this problem before? We have tried updating the software, we have tried reinstalling it and it keeps happening.

Re: Column keeps changing without input

Posted: Fri Sep 29, 2023 16:11
by Zoltán
Does column 2 get also selected in the UI?
If so, I'd say it's probably an external input.
Check the OSC, Midi and DMX inputs, in the preferences with the small play button on top right for signal and the Shortcuts, for mapped controls.

Re: Column keeps changing without input

Posted: Fri Sep 29, 2023 16:25
by mfoust
We don't have any external controllers setup for the machine beyond a keyboard and mouse. Yes column 2 gets selected in the UI. The MIDI preferences aren't showing any traffic.

Re: Column keeps changing without input

Posted: Fri Sep 29, 2023 16:33
by mfoust
Here's a quick video of what it's doing. Always to column 2 (unless we remove all columns then it just parks on 1)

https://drive.google.com/file/d/15YRR8x ... drive_link

Re: Column keeps changing without input

Posted: Mon Oct 02, 2023 09:06
by Zoltán
video is private

Re: Column keeps changing without input

Posted: Mon Oct 02, 2023 15:41
by mfoust

Re: Column keeps changing without input

Posted: Tue Oct 03, 2023 08:50
by Zoltán
Check Midi, OSC and DMX preferences, disable all inputs. Also disable Webserver.

Re: Column keeps changing without input

Posted: Tue Oct 03, 2023 13:48
by mfoust
It appears that all those are off, attached pictures to verify. The only things plugged into the machine are the video outputs, network and a kvm.


edit, nevermind, the board doesn't like my photo size or something...

Re: Column keeps changing without input

Posted: Tue Oct 03, 2023 16:06
by Zoltán
kvm, hmm, that could behave weird.
Can you try disconnecting it and connecting the keyboard and mouse directly to the machine?