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Persistant clips dissapear on deck change?

Posted: Mon Mar 18, 2024 16:40
by Duncaneast
This has happened to me a few times now.
Column 1 on every deck is left open, with persistent clips in all the column 1 rows assigned from my 1st deck (access always to my default show look).
Will work fine for a while, and dosen't always do this, but a some point my persistent clips will start dissapearing as I switch decks, a potentially show stopping error.
It happens so inconsistently it's very hard to diagnose the cause. This a known problem/happened to anyone else?

Re: Persistant clips dissapear on deck change?

Posted: Wed Mar 20, 2024 19:40
by Zoltán
We haven't heard this happening yet.
Could you please send us the Resolume log file via the feedback tab in preferences if you see it happen again, and the composition to mail@resolume.com?
Thanks!

Re: Persistant clips dissapear on deck change?

Posted: Mon Mar 25, 2024 18:40
by Duncaneast
I was able to make it happen again.
So I would click on a deck, realize that i clicked the wrong one, and quickly hit the right one, before the previous deck finished loading. the log file spits out this error:
[2024-03-25T13:34:17.345-04:00]WARNING: Cannot select deck 'P', we're currently still loading.

When this happens, my persistent clips dissapear. When i go back to the first deck, they are there, but then return to the newly selected deck, they are still missing, and will be missing from other decks as well.

Sending this through the feedback tab and sending the comp as requested.