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missing my order since days

Posted: Wed Jul 05, 2006 16:32
by delaybot
Hi there.
I buyed on 26.06. the React MIDI-Controller and Resolume 2.2 and a DVD.
I did not recieve any order confirmations or something. The money is allready payed by my bank and that is confirmed. The order is more than 900€. I start to getting a bit nervous. Tryed to reach someone at resolume via every available email at the website and also to phone someone. I have no answer so far.
This is my last try to get some information about my order. Is this the normal way to get stuff at resolume.

Thanks in advance.
femebot

Posted: Thu Jul 06, 2006 09:40
by Danger
your order has about a week....take it easy :)

Posted: Thu Jul 06, 2006 09:49
by edwin
Hi,
Danger i allready emailed Martin (delaybot), he didn't receive a notification email so that's why he tried to reach us this way. If you place an order that big and you don't receive any info i would start worrying as well..

Cheers
Edwin

[Edited on 6-7-2006 by edwin]

Posted: Wed Aug 02, 2006 18:23
by delaybot
finaly, everything was fine. edwin fixed the problems and i recieved my stuff as soon as it was practical.

thanks a lot,
martin

Posted: Thu Aug 03, 2006 12:05
by Danger
yes sure i be worry...but a week is normal ... i think :)