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License authentication

Posted: Wed Oct 02, 2024 10:36
by Gojo
Resolume Arena requires internet for resolume to read license each month or else they will detect as the resolume is expired.

My client is a IT company that have a very sensitive network. So what is the port forwarding and IP destination of Resolume to allow license authentication each month as they dont want to shutdown their firewall hence disallowing the Resolume Arena to authenticate their license each month?

Re: License authentication

Posted: Wed Oct 02, 2024 12:36
by Zoltán
port 443 to https://resolume.com
You also need a DNS resolver passed, as the server IP might change if there is a change with our provider.

Or use a dongle, that can stay offline permanently.
https://resolume.com/support/en/dongle

Re: License authentication

Posted: Fri Oct 04, 2024 03:43
by Gojo
Zoltán wrote: Wed Oct 02, 2024 12:36 port 443 to https://resolume.com
You also need a DNS resolver passed, as the server IP might change if there is a change with our provider.

Or use a dongle, that can stay offline permanently.
https://resolume.com/support/en/dongle
for my part, i do need information, what ip/ fqdn should we used/required to Whitelist in firewall for connecting to internet for licence registration