Resolume Forum

I'm getting a lot of crashes in both Alley and Resolume when opening some mp4 files I've just downloaded from Vecteezy. I have a feeling this is related to a Windows update that was installed yesterday. Sometimes they open OK, other times they will both crash frequently.

I mainly use DXV converted via Alley, but when I'm just trying stuff out I'll often use mp4.

Windows 11 23H2 Build 22631.4317.

Yesterday the updates installed were:
KB5044285
KB5044033

I'll do a system restore and see if it's any better and report back. Probably tomorrow.

I've done a system restore back to the 7th but sadly it's still crashing. I don't understand this, as far as I know it was working OK last week, but I was using existing clips not new ones.

Can you send us one of the files that makes issues to mail@resolume.com?

OK, done that. I've sent a bunch of files via WeTransfer and referenced this topic in the message.

I couldn't any Wetransfer link in our inbox, could you send that again to mail@resolume.com or send the link here via a DM?