Resolume Forum

Just upgraded to Arena 7.23 from Avenue (the version before 7.23).

It's freezing after about 24 hours or so, was not getting any freezing before. Avenue would play for weeks sometimes with no problems other than the memory leak that never goes away.

The only way to get past it is to End Task through Task Manager, restart. Any insight?

I am very sorry to hear this that should definitely not happen. Do you get any crash report if you restart Arena? If so could you please send this to us and make sure you fill out your email etc. so we can find you. And then we can have a look and hopefully we can find what's causing this.

I understand you need a stable version so for now maybe you could try to downgrade to arena 7.22 and see if that solves the problem. While we hopefully find the issue so you can update again.

Hey, thanks.

I'm working on it, may not be a Resolume problem. Will update when I get it figured out, thanks.

Ok, it is freezing again with no error message or crash report. It just freezes with the pointer cycling and have to End Task in Task Manager and restart. This time was between 48 to 72 hours

Will downgrade, report back

Which audio device do you have selected in the Resolume preferences?

My MOTU M2, same as how I had Avenue setup.

Froze again today so backing down didn't help. Reloaded the current version.......

I'm wondering if it has something to do with memory. It is reporting up to 4x more memory usage in Task Manager than Avenue did, with the exact same Composition. Avenue was around 10-12gb and Arena is reporting 39-43 gb. This computer has 64gb.

Which Avenue version did you have before, and which Arena are you running now?

7.22.9 aka the version before for Avenue. Arena is the current version and backed down to the version before, same problem. Just went back to current version.

Did get a crash this morning while experimenting with LUTs, sent that crash report in. But that may not have anything to do with the freezing.

Edit: Forget what I said about Avenue and Arena using different amounts of memory, apologies