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version 3.0. . suddenly shut down!

Posted: Fri Mar 20, 2009 12:33
by VJyoungshin
I've got a mail about new release version 3.0.0 and .

After test.. I deside not to use Avenue 3 now..
Because of shut down..

During test with my mac book pro (Leopard) and midi interface (Beat stream 3x), there's a shut down 3times.

And sometimes, I can't load a clips on the layer.. I don't know why cilps cannot be drag on the layer..
Drag a clip on the layer.. but.. that's all. It dosen't work.

Especially, here's korea.. there's many files named in korean.
(Anyway,. other's no problem with korean.. because, My macbook is operate on the Mac Os korean ver.)

So,, I 'm really sorry about unstable work with Avenue 3.

P.s
I cannot find the layer speed..
It's really uncomfortable..

thanks!
Cheers!

Re: version 3.0. . suddenly shut down!

Posted: Fri Mar 20, 2009 12:57
by bart
VJyoungshin wrote:During test with my mac book pro (Leopard) and midi interface (Beat stream 3x), there's a shut down 3times.
Does it shut down while you are mapping the midi notes in the interface? Or when exactly does it happen?
VJyoungshin wrote:And sometimes, I can't load a clips on the layer.. I don't know why cilps cannot be drag on the layer.. Drag a clip on the layer.. but.. that's all. It dosen't work.
Yes we have discovered this too and we are trying to fix it.
VJyoungshin wrote:Especially, here's korea.. there's many files named in korean.
(Anyway,. other's no problem with korean.. because, My macbook is operate on the Mac Os korean ver.)
Does it not show any files with a korean name? Or are the korean names displayed wrong?
VJyoungshin wrote:P.s
I cannot find the layer speed..
The layer transport controls including the layer speed are invisibly by default. In the "View" menu you need to select "Show Layer Transport Controls".

Re: version 3.0. . suddenly shut down!

Posted: Fri Mar 20, 2009 13:48
by VJyoungshin
# Shut down
- During I controlled a opacity note using midi.
- During click a list of clips on file manu.
- During click a clip on the layer.

# korean named file
- Only eng. character's appeared of filename.
e.x) @@--> korean,
01_sky_@@.mov ----> 01_sky_
but, it can be loaded on the layer.

thanks!

Re: version 3.0. . suddenly shut down!

Posted: Fri Mar 20, 2009 14:13
by bart
VJyoungshin wrote:# Shut down
Please send us by email the log file that Avenue creates on your computer:
MAC: /Users/[username]/Library/Logs/Resolume Avenue 3 log.txt
PC: C:/Documents and Settings/[username]/Application Data/Resolume/Resolume Avenue 3 log.txt

Hopefully that will show us what is going wrong.
VJyoungshin wrote:# korean named file
Yes I just tried it and it indeed does not work. Japanese characters do work but of no use to you ;-)
We,ll try and see if we can fix it.