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BMP not running

Posted: Tue Apr 07, 2009 10:03
by TheSaintPD
Hi

The BMP does not seem to be running on our new visual machine. I tested the new release on another machine and it worked fine. I cannot however get the BMP to run on this machine.

Processor : Q2800 2.33Ghz Quad Core
Ram : 4Gb DDR3
Graphics Card : MSI N250 GTS

Please help

Re: BMP not running

Posted: Tue Apr 07, 2009 10:44
by Rene
i had the same problem with 3.0.0 - changed something in the audio settings and it works now. ;) - I think is was something related to ASIO.

Re: BMP not running

Posted: Tue Apr 07, 2009 14:16
by TheSaintPD
Hi

Thank you for you input. I checked the Audio drivers and settings without any luck. I am not sure whether I stated the problem correctly the BMP counter that automatically starts running when opening the program (1.1 , 1.2 , 1.3) does not start and is stuck on 1.1.

Thank You

Re: BMP not running

Posted: Wed Jul 08, 2009 10:08
by fire17
i am having the exact same trouble as yours. BMP stop running. at same time the FFT and output doesnt work.

i did try to change audio preferrence but audio devices seems disappreared. what is your sound card. mine is Realtek HD, the built-in sound card comes with MSI X58M mainboard.

Re: BMP not running

Posted: Wed Jul 08, 2009 12:31
by bart
The BMP clock is dependant on the audiocard because htis provides the best accuracy so there is probably something wrong with the audio in your computer.

Please send me the log file that Avenue creates on your computer:
MAC: /Users/[username]/Library/Logs/Resolume Avenue 3 log.txt
PC: C:/Documents and Settings/[username]/Application Data/Resolume/Resolume Avenue 3 log.txt

Hopefully that will show us what is going wrong.

Re: BMP not running

Posted: Wed Jul 08, 2009 16:47
by fire17
bart wrote:The BMP clock is dependant on the audiocard because htis provides the best accuracy so there is probably something wrong with the audio in your computer.

Please send me the log file that Avenue creates on your computer:
MAC: /Users/[username]/Library/Logs/Resolume Avenue 3 log.txt
PC: C:/Documents and Settings/[username]/Application Data/Resolume/Resolume Avenue 3 log.txt

Hopefully that will show us what is going wrong.
how can i send u log file, i tried uploaded files as attachment in either private msg or in postreply, it said "The extension txt is not allowed."......

Re: BMP not running

Posted: Wed Jul 08, 2009 18:25
by GeeEs
change the extension to something else, or pack it in a .rar/.zip

Re: BMP not running

Posted: Wed Jul 08, 2009 20:10
by bart
Please email it to us: mail@resolume.com