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Avenue win run error :O

Posted: Thu Aug 13, 2009 16:22
by js morgan
Just installed the new version at lunchtime tried to run it and it says "This program has stoped working win is searching for a solution then shuts down the program... I still have the previous version installed 3.0.1 in its relevent directory which still runs fine. My machine is

Windows Vista 32bit
2GB RAM
intel 2 core quad 2.39
nvidia Geforce 7600 GT
creative soundblaster XFI

Hope that helps in some way to hunt down this bug... I will have a longer play later and post any relevent info cheers James M

Re: Avenue win run error :O

Posted: Thu Aug 13, 2009 16:35
by bart
Please send us the log file that Avenue creates on your computer:
MAC: /Users/[username]/Library/Logs/Resolume Avenue 3 log.txt
PC: C:/Documents and Settings/[username]/Application Data/Resolume/Resolume Avenue 3 log.txt

Hopefully that will show us what is going wrong.
mail@resolume.com

Re: Avenue win run error :O

Posted: Thu Aug 13, 2009 17:16
by consciouspilot
I seem to have had this problem, until I right click and went to Run as Administrator.

Running Win 7 64 bit.

Re: Avenue win run error :O

Posted: Thu Aug 13, 2009 17:48
by js morgan
Sorry don't seem to have

PC: C:/Documents and Settings/[username]/Application Data/Resolume/Resolume Avenue 3 log.txt

in vista ?? searched everywhere probably beeing a bit thick :) I have tried running in admin and doesn't work as well ass runing in various compatabillity modes

Re: Avenue win run error :O

Posted: Thu Aug 13, 2009 21:24
by js morgan
ok found the log file in vista thanks to my mate Steve hahah

you need to unhide your files first the it is in this location

C:\Users\"your name"\AppData\Roaming\Resolume

Will send log to you cheers James M

Re: Avenue win run error :O

Posted: Thu Aug 13, 2009 21:55
by js morgan
Hi sorry haven't got time to trawl through but its one of the vst files causing the problem think it maybe "hi pass" I replaced it with my old vst folder and it works now :) Awesome thanks for ya time