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DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 13:58
by VJair
my problem doesnt seem to be exctly the same as other DXV 2.1 probs, so heres a new thread.

with DVX 2.1 on my machine, any software i try to load clips made with DXV 1, 1.3 or 2 will crash, which makes my entire library unusable.

i get this problem in After Effects, Vegas and Cinema 4D

the solution i found was to delete DXV 2.1 and reinstall DXV 2, which seems to suggest an issue with DXV 2.1

Re: DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 14:17
by vjquark
for me DXV 2.1 works fine in all adobe CS4 video products ... on Win 7 64 bit ... there was a conflict with CS4 and DXV 2.1 but only after i installed 64 bit Vegas.... so i had to uninstall Vegas, and now it works fine... just Quicktime crashes trying to open DXV 2.1 files...

Re: DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 15:03
by bart
Please send us some of your DXV encoded files guys. support@resolume.com

Re: DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 15:31
by VJair
ive just sent links to DVX 1.3 and a DXV 2 clips over to your support email :)

Re: DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 15:47
by vjquark
OK... so it's like this.. If you import a DXV 2.1 video into AE CS4 via File/import... it'll crash... BUT!!! when u drag & drop the same video directly from explorer it works and AE won't crash.... weird huh? :D

Re: DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 15:58
by VJair
just for the record, i have not been talking about loading DXV 2.1 files, vj quark is talking about a different problem to the one im experiencing

Re: DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 16:04
by vjquark
VJair wrote:

with DVX 2.1 on my machine, any software i try to load clips made with DXV 1, 1.3 or 2 will crash, which makes my entire library unusable.

i get this problem in After Effects, Vegas and Cinema 4D



..... doesn't look like AE import problem at all, yeah right :D :lol: The problem is DXV 2.1 , when u have it installed, even older DXV videos are compressed/uncompressed with 2.1, therefore all the trouble, as soon as i downgrade to DXV 2.0 there are no problems with importing into CS4 or Quicktime.... ( and i know only about CS4 and Quicktime, because i don't use other software like Vegas or Cinema ).. of course except Avenue, where it works fine with 2.1

so there are few solutions:

1.Resolume will fix this DXV2.1 problem

2.keep installed 2.1 and use drag & drop from explorer into AE instead of File/Import (even for older DXV 2, 1.3 etc)

or switch back to DXV 2.0 , with no problems, but sooo sloooow rendering :mrgreen:

Re: DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 17:05
by VJair
the issue does not occur for me with files encoded wih DXV 2.1 ( which is why i started a different thread to the other ones ) - only with files encoded with previous versions. you seem to be talking about files encded with DXV 2.1

Re: DXV 2.1 - crashes in any software except avenue

Posted: Wed Aug 18, 2010 18:29
by vjquark
I'm just curious....can you play DXV 2.1 (or any DXV) files with DXV 2.1 installed on your computer in Quicktime ??OS X or Win??