Resolume Forum

Ok Zoltan. Thanks for the immediate support!

I will follow as directed.

Hugs directly from Brazil.

Cya.

Why in Windows 10 computer works correctly?

The same file (.mp4)

I dont know
I only know that the same files work on Windows 10 and Windows 7 not, regardless of the version of Resolume and the installed codecs.

Uploaded one file, if you want check...

https://www39.zippyshare.com/v/eulC6V4j/file.html

Hello Friend!
Thanks for the answer.

Yes, quicktime is installed on the Windows 7 computer.
I did several tests:
with and without quicktime installed
another codec pack (k-lite codecs)
different versions of Resolume Arena

I also tried on another Windows 7 computer in a clean install. The same ...

Hello!
Apparently I have the same problem.
On my Windows 10 computer I can play a mp4 file and listen to the audio.
On windows 7 computer the audio track does not appear.

Same version of Resolume, same mp4 file.
I have already checked all the settings and reinstalled the software.