windows 10 freezing

[FilipM]

Hi!
I have problem with my resolume avenue 4.5.1, after update my notebook from win 7 to win 10 and new version of avenue. After this udpate resolum freezing few times in houre. New clear installation and drivers update not helps. Freezing is little bit strange, video and midi contoler working good but software interface not responding. Only stop aplikacion from task manager help. If i click to close button in aplikacion nothing happens, only new hide close window open. I am desperate.

win 10 problem - three Quit! windows open but not show and programme not repsonce

Sorry for my enligsh and many thx for Your response.

Filip

My configuration: win 10 pro 64 bit, ram: 16 GB, cpu: i7-2630QM, GeForce GTX 460M, 2 x ssd drive.

[Oaktown]

Do you get a low memory warning before it crashes?

[FilipM]

No, zero warning. From task manager: 12% cpu, 10%ram, 0% disk in crash moment.

[Oaktown]

Your GPU is more of low end card (Specs) and you're running a lot of effects on your comp (I see 31 on your pic) so I'm thinking that the combination of these two things (weak GPU and lots of effects) is making your system crash.

Try the same comp without any effects and introduce them one at time to figure out when the system crashes.

[FilipM]

Ok. I will remove effects and test it. Thx! But on win 7 and avenue 4.2.1 everything work fine with the same composition. I have 60 fps stably and no fully load GPU.

[FilipM]

I remove all effects and two layers. But avenue freezing in two minutes when i change column. I try instaled 4.2.1 and tested it.

[Oaktown]

Why don't you uninstall all version of Avenue you have in there and try a clean installation.

Also, run DDU Uninstaller to remove all your GPU drivers and reinstall the current version for your OS.

[FilipM]

Thank you for your tips! I try complete reinstal (win+resolum) and no change. In this moment I testing 4.2.1 and after 30 minute working smoothly and without freezes.

[Oaktown]

Hopefully that solved your problem for good

[Joris]

If I'm not mistaken, the problem is that 4.2.1 works, but 4.5.1 doesn't.

FilipM, could you please use the feedback tab in the preferences to contact us directly?