5.0.4 Crashing

Post your questions here and we'll all try to help.
Post Reply
Lurksponge
Posts: 3
Joined: Thu Mar 10, 2016 06:02

5.0.4 Crashing

Post by Lurksponge »

Having a few random crashes when we change visuals or decks in Resolume Arena 5.0.4, I've checked all the clips we're using and they're all 1920x1080 30fps DXV3 encoded .MOVs. My laptop isn't under a lot of stress and the CPU & GPU aren't even at 10% when running Resolume with multiple layers (5 layers, layer routing, gobo as masks, etc.)

Laptop Specs:
-Intel Core i7-6700K 4.0GHz
-16GB Dual Channel DDR4 2133MHz
-2x 500GB M.2 SSD RAID 0 (Striped) (OS, Resolume, Video Loops)
-Nvidia GeForce GTX 980M 8GB GDDR5

EventVWR Error:
Faulting application name: Arena.exe, version: 0.0.0.0, time stamp: 0x572332e7
Faulting module name: ntdll.dll, version: 6.1.7601.23418, time stamp: 0x5708a73e
Exception code: 0xc0000005
Fault offset: 0x0002e49b
Faulting process id: 0x8a48
Faulting application start time: 0x01d251285ccb2ab8
Faulting application path: C:\Program Files (x86)\Resolume Arena 5.0.4\Arena.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: e1b709f8-bd1c-11e6-880f-9cb6d001b1d4
Top
Joris
Posts: 5186
Joined: Fri May 22, 2009 11:38

Re: 5.0.4 Crashing

Post by Joris »

We can't help you if you're not running the latest version.
Top
User avatar
cvanhoose
Posts: 277
Joined: Tue Aug 21, 2012 22:18

Re: 5.0.4 Crashing

Post by cvanhoose »

Lurksponge wrote:Having a few random crashes when we change visuals or decks in Resolume Arena 5.0.4, I've checked all the clips we're using and they're all 1920x1080 30fps DXV3 encoded .MOVs. My laptop isn't under a lot of stress and the CPU & GPU aren't even at 10% when running Resolume with multiple layers (5 layers, layer routing, gobo as masks, etc.)

Laptop Specs:
-Intel Core i7-6700K 4.0GHz
-16GB Dual Channel DDR4 2133MHz
-2x 500GB M.2 SSD RAID 0 (Striped) (OS, Resolume, Video Loops)
-Nvidia GeForce GTX 980M 8GB GDDR5

EventVWR Error:
Faulting application name: Arena.exe, version: 0.0.0.0, time stamp: 0x572332e7
Faulting module name: ntdll.dll, version: 6.1.7601.23418, time stamp: 0x5708a73e
Exception code: 0xc0000005
Fault offset: 0x0002e49b
Faulting process id: 0x8a48
Faulting application start time: 0x01d251285ccb2ab8
Faulting application path: C:\Program Files (x86)\Resolume Arena 5.0.4\Arena.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: e1b709f8-bd1c-11e6-880f-9cb6d001b1d4
5.1.2 is the latest version.
Top
Post Reply

Return to “Problems? Bugs? Solutions!”